Windows 10: One Drive will not send verification code so I am unable to backup/transfer datat. Been...

One Drive will not send verification code so I am unable to backup/transfer datat. Been trying for hours. HELP!?

:)

 

Verify identity asks me to confirm backup email instead of sending verification code

My Microsoft account wants me to verify my identity by sending a verification code to my backup email.

Fine. Send the code, I'll access the backup email and get the code

But no, instead it asks me to enter my backup email. Why? This is phishing for information.

Microsoft already knows my backup email. I know it. Why won't it just email the verification code?

 

Unable to get Verification code

Hi,

Thank you for posting the query on Microsoft Community.

I appreciate your interest on Windows 10.

To begin with troubleshooting I would like you to answer the following question:

• Which email client are you using?
• What exactly do you mean by"I have entered but unfortunately there is email code send to my inbox whatsoever."?
• Are you not receiving any verification code to your primary account that you have access to?
• Is your phone number registered to get the verification code?

Please get back to us with reponse in oreder to assist you accordingly.

 

problem with getting bitlock verification code

Dear Darby Gilkinson

Welcome to Microsoft Community.

I understand that you need to check your BitLocker through your Microsoft account, and you need to use your mailbox to receive the verification code in order to verify your identity information, and your mailbox can't receive the verification code, so you can't check your BitLocker.



The inability of mailbox to receive the verification code may be caused by server instability.

• Please try to send the verification code here after some time.
  
• Please try to send verification code after changing network environment.
  
• Please check whether there is a verification code email in the junk mailbox of your mailbox.
  

If you still can't receive emails in your mailbox. Then you can't check your BitLocker through your Microsoft account. At this point, we can't access the system through regular method. Please try the following steps for a fresh installation.

Please ensure that you backup any important data, including Documents, Pictures, Videos, and more.

1. Prepare a flash driver with at least 8GB (Pay attention to backup data, because creating a boot disk will erase all data of the flash driver). Then operate it on another Windows computer.
   
2. Visit Download Windows 11 (microsoft.com) and click "Download Now" to download MCT(Media Creation Tool).
   
3. Run the MCT, select "Create installation media (USB flash drive, DVD or ISO file) for another PC”, and then choose Language, Version, Architecture(if you are not sure about these, choose "Use the recommended options for this PC"), then select "USB flash drive" in the "Select Media to Use" interface, then make a boot disk.
   
4. After that, you can find instructions on how to install Windows 10/11 in the following article by MVP Andre:How to: Perform a Custom Installation of Windows 11 and Windows 10 - Microsoft Community
   

Best Regards,



LucyW-MSFT | Microsoft Community Support Specialist