Windows 10: One of my devices is requiring me to set up a new pin but is then sending the code to an...

One of my devices is asking me to set a new pin because my old one is no longer available due to a change in security settings on this device. When I try to sign in to reset my pin it sends the code to an old email that I can not access, despite that no longer being my microsoft account email.

:)

 

Microsoft Wireless Display Adapter Win 10 PIN Required but not set up with PIN

Hi Linda,

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you follow the steps below and check if it helps

To prevent others from pairing with or using your adapter without your permission, you can change the pairing mode to “Requires a PIN code to pair.” With this setting turned on, anyone trying to connect to your adapter will
have to be able to see your HDTV, monitor, or projector to get the pairing code. Here’s how to enable this setting:

Step 1: Tap or click Microsoft Wireless Display Adapter
to open the app

Step 2:Under Pairing mode, tap or click
Requires PIN code to pair



Windows remembers connected devices, so the adapter won’t prompt you to enter a PIN if you connect to it using the same Surface.



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Security changes requires set up of new PIN in Windows 11.

Hi

Thanks for your reply.

It's great to hear that you have managed to get your system back up and running, albeit with the hassle of reinstalling everything. Using a highly rated backup program is a wise choice to prevent similar issues in the future.

For future reference, and to help others who might face similar issues, here are some general steps and solutions for dealing with PIN reset issues after hardware changes in Windows 11:

Summary of Steps to Address PIN Reset Issues:

1. Use a Local Account to Bypass the PIN Reset:
   
   • Boot into Safe Mode.
     
   • Log in with a local account.
     
   • Remove or reset the PIN from Settings.
     
2. Enable the Hidden Administrator Account via Command Prompt:
   
   • Boot into Safe Mode with Command Prompt.
     
   • Activate the built-in Administrator account.
     
   • Log in as the Administrator and manage the PIN settings.
     
3. Use Another User Profile (if available):
   
   • Log in with another user account.
     
   • Manage the PIN settings from that account.
     
4. Use Windows Recovery Environment (WinRE):
   
   • Access WinRE and perform a startup repair.
     
5. Use a Password Reset Disk (if previously created):
   
   • Insert the password reset disk and follow the instructions to reset the password.
     

Detailed Steps:

Here is a more detailed explanation of these steps:

Method 1: Boot into Safe Mode and Use Local Account

1. Boot into Safe Mode:
   
   • Restart your computer.
     
   • When the computer restarts, press and hold the Shift key and select Restart.
     
   • Navigate to Troubleshoot > Advanced options > Startup Settings > Restart.
     
   • Press F4 to boot into Safe Mode.
     
2. Log in with Local Account:
   
   • If you have a local account, log in using that account. This might bypass the PIN reset requirement.
     
3. Remove the PIN:
   
   • Go to Settings > Accounts > Sign-in options.
     
   • Under PIN (Windows Hello), click Remove.
     
4. Restart Normally:
   
   • Restart your computer normally and see if you can log in without being prompted to reset the PIN.
     

Method 2: Enable the Hidden Administrator Account

1. Boot into Safe Mode with Command Prompt:
   
   • Follow the steps to enter Advanced Boot Options as described above.
     
   • Press F6 to boot into Safe Mode with Command Prompt.
     
2. Activate the Built-in Administrator Account:
   
   • In the Command Prompt, type:
     
     
   • Restart your computer.
     
3. Log in as Administrator:
   
   • Log in using the newly activated Administrator account.
     
4. Reset the PIN:
   
   • Go to Settings > Accounts > Sign-in options.
     
   • Under PIN (Windows Hello), click Remove or add a new PIN.
     
5. Deactivate the Administrator Account:
   
   • After resolving the issue, disable the Administrator account for security reasons:
     
     

Method 3: Use Another User Profile

• Log in with another user account if available.
  
• Go to Settings > Accounts > Sign-in options and manage the PIN settings.
  

Method 4: Use Windows Recovery Environment (WinRE)

• Reboot your computer.
  
• Select Troubleshoot > Advanced options > Startup Repair.
  
• Follow the on-screen instructions to let Windows attempt to repair startup issues.
  

Method 5: Use a Password Reset Disk

• Insert the password reset disk.
  
• On the login screen, click Reset password and follow the instructions.
  

If these methods do not resolve the issue, it may sometimes be necessary to use a fresh installation of Windows, as you have done. It's always a good idea to keep regular backups to avoid such scenarios in the future.

 

Change W10 Sign-in PIN from another device

Hello ToBob,

To better assist you with your concern, I'd like to know the following:

• Please verify if you wish to change the PIN of another device?

• Confirm which build is currently installed on your device. To check, follow the steps below:

1. Press Windows key + R, then type in winver.
2. Click OK.

• It would best if you can send me a screenshot of the said issue.

Meanwhile, you can check this article
to learn more about using PIN in Windows 10.

If you're having trouble using your PIN to sign into Windows 10, try resetting your PIN. Follow these steps:

1. On the sign-in screen, select I forgot my PIN below the PIN text box. If there are multiple accounts on the PC, choose the one you need to reset.
   
2. On the Enter your password screen, type the password for your Microsoft account, and then select
   Next.
   
3. On the Help us protect your info screen, choose to receive your security code either as a text or email message. If you select text, type the last four digits of your phone number, and then select
   Send Code.
   Learn more about security info and security codes.
   
4. When you get the code as a text or email message on a separate device, enter it on the Enter the code you received screen, and then select
   Next.
   
5. In the Set up a PIN dialog box, enter your new PIN and confirm it. Your new PIN is set.
   

Note: If you've just updated your computer to Windows 10, verify your network connectivity by opening
Settings > Network and Internet. After connecting, try signing in with your PIN again.

Looking forward to your response.

Regards.