Windows 10: One of my external hard drives does no longer show up in my pc but is does on my...

Discus and support One of my external hard drives does no longer show up in my pc but is does on my... in Windows 10 Drivers and Hardware to solve the problem; one of my external hard drives does no longer show up in my pc but does on my laptop. There is oibviously nothing wrong with the drive, kindly advsie... Discussion in 'Windows 10 Drivers and Hardware' started by DierkSchottler, Sep 2, 2019.

  1. DIERKSCHOTTLER
    DierkSchottler Win User

    One of my external hard drives does no longer show up in my pc but is does on my...


    one of my external hard drives does no longer show up in my pc but does on my laptop. There is oibviously nothing wrong with the drive, kindly advsie


    regards Dierk

    :)
     
    DierkSchottler, Sep 2, 2019
    #1
  2. MARK ISI
    Mark Isi Win User

    External Hard Drive

    Hi,

    Just to verify, did you mean, your back up files used to be on your external hard drive, but now it's no longer there? If this is true, kindly provide more answers to the questions below, so we can further assess the issue:

    • When did the files start to disappear?
    • What are the troubleshooting steps you have done so far?
    • Did you make nay changes on the settings of your PC or hard drive prior to this issue?
    • Are you getting any error messages when trying to plug in your external drive?
    • Does your external drive shows that the space is consumed?

    Please advise. We'll keep an eye out to your response.
     
    Mark Isi, Sep 2, 2019
    #2
  3. REMON ONT
    Remon Ont Win User
    External Hard Drive

    Hi John,

    We suggest that you try the troubleshooting steps below:

    • Open your External Hard Drive file in File Explorer.
    • Type the name of the file you want to search on the search box and click Enter.
    The file will show up in Search Results and you will be able to move it to the correct folder.

    Let us know if you need further help.
     
    Remon Ont, Sep 2, 2019
    #3
  4. JENNIFER CHA
    Jennifer Cha Win User

    One of my external hard drives does no longer show up in my pc but is does on my...

    External Hard Drive

    To address your concern, here are the troubleshooting steps that you can try. Follow the steps below:

    Uninstall and reinstall the external hard drive program.

    • In the Settings app, go to System.
    • Go to Apps & features and locate the external hard drive program.
    • Uninstall the program and go to the manufacturer's website to reinstall the updated version.
    Uninstall and reinstall the Paragon driver software.

    • Following the same steps mentioned above, locate the software in Apps & features
      and uninstall it.
    • After uninstalling the software, go to the manufacturer's website to reinstall it.
    To further isolate your concern, we'd also like to verify if the OneDrive app is enabled on your PC.

    You can hit us back for additional help.

    Kind regards.
     
    Jennifer Cha, Sep 2, 2019
    #4
Thema:

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