Windows 10: One or more network protocols are missing on this computer

One or more network protocols are missing on this computer.
Windows Sockets registry entries required for network connectivity are missing.





Site I'm trying to access: http://www.accaglobal.com/

What I have tried:

• Windows 10 troubleshooting fix with administrator privilege
• Disabled, then enabled network adapter
• Uninstall BitDefender (did not have BitDefender prior)
• @ elevated command prompt
  • netsh winsockreset
  • netsh int ipv4 install
  • netsh winsock reset catalog
  • netsh int ip reset reset.log
  • Code: ipconfig /flushdns ipconfig /registerdns ipconfig /release ipconfig /renew netsh winsock reset catalog netsh int ipv4 reset reset.log netsh int ipv6 reset reset.log pause shutdown /r[/quote]
• Disabled NetBIOS over TCP/IP

I think that should be all.

I can use the internet just fine, it's just that one site that I cannot access:




Thanks in advance!

:)

 

One or more network protocols are missing on this computer...help!!

I have w10 and it connects fine to the internet on wifi or ethernet at my house. About 2 weeks ago every time it went to sleep when it came back on it said something about cant find network devices and my wifi woild be exed out. I would then turn my wifi switch
off and then back on and id be good to go. It still works but i just thought i would include this in case its part of the problem. So last week i came to my gorlfriends house and i cant connect from wifi or wired. She has dsl i have cable. I went home and
it works fine. I came back to her placebl today and i cant connect. I ran troubleshooter and it says my computer is missing network protocols. I tried everything on this site- Fix: One or More Network Protocols Are Missing - Appuals.com and nothing
worked. I also disconnected antivirus checked router firewall setting, switched to different bg,g,n modes. Disconected drivers, did a systwm restore. Also besiides the netsh winsock reset i did it with a netsh reset catalog and a netsh int ipv6 reset.log reset
int. I cant figure this out for the life of me please help

 

"One or more network protocols are missing on this computer"

Greetings,

All of this has already been implemented - no success.

Having tried to make this work for two months, I am quite frankly fed up with Windows 10. This will be the third computer with Windows 10 installed that goes back to amazon.

 

A 'so I don't have to think about it too much' approach is to use Tweaking.com's Repair tool (free).

This has a very cautious approach - unless you skip all the stages, which you can - then a set of repair options in which you tick what you want - in this case 'Network Repair'.
Tweaking.com - Windows Repair Free/Pro

It's worth keeping to hand.

Fixed my protocol problem which occurred when my PC was supposedly doing nothing over lunch.

Otherwise you may have a System Restore point you can use. (System Restore is off by default in Win 10, different to previous editions).

Feel free to search the forum- many threads similar. 'missing protocol' =>

 

Thanks for that software, I never knew one such as that existed! It however did not fix the problem.

Perhaps I should be a bit more detailed with my issue to narrow down things a bit and update the first post to make it clearer:



It's only that one site. I can use the internet for any other sites just fine. I was wondering if it is ISP block. What is your opinion?

I should have added this earlier:




Good to hear it fixed your problem. As for System Restore, I have no restore point(s) as as you said it was disabled.

Also tried:

• netsh winsock reset catalog (resets winsock entries)
• netsh int ip reset reset.log

 

Ah, sorry.. just one site. Missed the important bit! Hmm. I've seen the report of protocols missing too often..

Unless it's possible somehow that that the site can only be accessed by ipv6 and ipv6 is broken compared to ipv4, and I have no idea if that would make any sense, why would Windows be giving such an error report? (Just thinking aloud...what could possibly explain the report).

If the ISP were blocking it I wouldn't expect that report from Windows. The site is accessible to me.

Have you tried both IE & Edge? (Doubt that will make any difference) Using another device?

Ok, ping mail.accaglobal.com => 213.39.107.151
and
ping accaglobal.com => 157.203.48.100

You can try that and see what you get- 100% data loss for me. (But same with tenforums, unexpectedly).

 

the / at the end of the ping command might be what's causing you the issues with your test there...

doing ping accaglobal.com here shows it's IP address as 157.203.48.100 but it's unreachable when pinged.

 

Oops- trying to do it too quickly.

If you had it blocked in your hosts file you wouldn't get that report.

Idea: thinking a bit outside the box maybe- you could try accessing it using a free VPN.
No guarantees!

 

That isn't really unexpected though. Many websites firewall (most perhaps) will drop ping requests including this forum. I would drop ping requests also as it is pretty much good policy afaik.

Are you trying to access www.accaglobal.com or accaglobal.com as the former (with the www) seems to resolve to a geographical location based (perhaps) on where I am (western Europe)

Not sure if that is interesting but maybe...

Code: C:\WINDOWS\system32>ping www.accaglobal.com Pinging acca-prod-ElasticL-18WD6MAVY6INF-515346351.eu-west-1.elb.amazonaws.com [54.195.253.35] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 54.195.253.35: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), C:\WINDOWS\system32>ping accaglobal.com Pinging accaglobal.com [157.203.48.100] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 157.203.48.100: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), C:\WINDOWS\system32>[/quote]

 

I get the same for Web Server's Default Page....

I was wondering about this:
http://answers.microsoft.com/en-us/i...3641b20?auth=1

- but what I can't grasp is why Windows might report such an error for only 1 site.

 

What happens, when you copy/paste any of those into your browser?

79.125.19.206
54.247.68.144
54.195.253.35
54.75.241.74
54.246.111.52
54.217.250.42
54.217.236.48
54.195.251.117

If it is not blocked by HOSTS, firewall or AV, you might try changing DNS severs.

 

I don't get it -- it works now. I did nothing (related) since my last post.
See below (without and without proxy/vpn):




Any idea what happened beforehand? I'll mark as solved after.

 

Great.. but my crystal ball's currently down for scheduled maintenance...*Smile

 

Try your magic 8-ball and construct sentences from it! *Wink

 

Over a day and no response... I'll just mark this as solved. Thanks all for your help!