Windows 10: OneDrive - all files up to date - all folders show 'syncing' icon

Hi, I've got a new laptop and I'm facing the following issue with OneDrive: all my files seem to have synced with OneDrive and show the 'up to date' green check icon.However, all folders and subfolders show the double arrowed blue syncing icon.I've tried the solutions mentioned in: https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sync/folders-incorrectly-show-status-syncingHowever, the situation remains the same or returns to the same state. When I stop the Windows Search service, the folder icons return to the correct 'up to date' icons. However, when I start the Search service

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OneDrive - all files up to date (green check icon), but all folders showing the 'syncing' icon (double blue arrow)

I have a new laptop, and the main issue I'm facing, is that OneDrive shows all files as 'up to date', but all folders as 'syncing'.

I have followed the steps in OneDrive files or folders incorrectly show as syncing - SharePoint:

- stopping and disabling the Windows Search service

=> icons show up correctly

- then rebuilding the index

=> folder icons are immediately wrong

I've unlinked OneDrive and and re-added the account - I even delete all files locally. But the system always returns to the same state: all files showing 'up to date', all folders showing 'syncing'.

 

Files/folders show in File Explorer Windows 10 they are being synced but OneDrive says all is good

Thank you for the detailed response. To troubleshoot, you can follow the steps below:

Restart OneDrive app.

• Check the notification area in the left part of the taskbar and click
  Show hidden icons arrow.
• Right-click the cloud icon and click Exit.
• Once you are prompted with a dialog box, click the Close OneDrive button.
• To start OneDrive, search for OneDrive app inthe Search
  bar and open the app.

By doing this, OneDrive will stop syncing and restarts after opening the OneDrive app. If the files are still continuously syncing, please respond back so we can provide additional steps.

We will wait for an update.

 

OneDrive folder icon changed to plain

Hi,

Thank you for replying.

I understand your concern and suggest you to Unlink OneDrive and run OneDrive setup
again and check. Here is the steps:

• 
  Right-click the white OneDrive cloud icon in the notification area, at the far right of the taskbar.
  
  
  
  (You might need to click the Show hidden icons arrow next to the notification area to see the
  OneDrive icon.)
  
• 
  Click Settings, and then click Unlink.
  
• 
  Follow the steps in the Welcome to OneDrive wizard to set up OneDrive.
  

Do notify us if the issue still persists and we'll be glad to help.