Windows 10: OneDrive DELETING My Files... over and over.

PLEASE let us know what we can do about this.


I've been a OneDrive user for a looong while (back when it was sky) - and am paying for additional storage...


Recently, my laptop OD (surface pro 3; windows 10) has been DELETING files. (My desktop does not do this.)


I have tried re-synching. I have tried uninstalling OD, deleting ALL of my OD files left over on the laptop, and then re-installing. THREE times. Each time, even when I don't have ANYTHING left on the computer from OD, as soon as I re-install and set-up synching, it automatically deletes certain files, and I have to rescue them from the trash bin online.


...and then they disappear again. Nice.


Yes, I know there's this thread, but it hasn't had any responses from anyone - and no fix in over a year since the original post. We REALLY REALLY need a fix for this, ladies and gents. Please advise.

:)

 

Windows 10 - OneDrive

Right click on the app and one of the properties has an option to not automatically start it. Uncheck, restart the computer, and it should stop. If you want to go another step further, find the OneDrive app in the start menu, right click on it and uninstall.

If that is still insufficient, there is a batch uninstaller for OneDrive available online. I can copy the code here if you need it.

 

Deleting files in OneDrive

Hi,



Thank you for writing to Microsoft Community Forums.



We would suggest you to refer
Delete files or folders in OneDrive for deleting data.



If you need any further assistance on this, the best team to handle your issue will be OneDrive in app support. You can refer "Changes
in OneDrive forum on Microsoft Community" to know the support options for OneDrive.






Regards.

 

Unable to restore files deleted from OneDrive

Hi,

Thank you for writing to Microsoft Community Forums.

I have reviewed the information provided by you and I sincerely apologize for the inconvenience caused to you, I realize how frustrating these things can be.
We at Microsoft prioritize our customers’ satisfaction. I appreciate the time you have taken to work on this issue.

I suggest you to refer the steps from the article
Restore deleted files or folders in OneDrive
to restore the files and check if that helps.

You can also contact the OneDrive support team by following the steps mentioned below:

Sign in to OneDrive.com from any browser, click the ‘?’ help icon on the top banner of the page and select
Email OneDrive support. Submit your question and follow the prompts to request support.

Hope it helps.

Nikhar Khare

Microsoft Community - Moderator