Windows 10: OneDrive Files Showing Sync Icon when Saving As after 1903 Update

Today, I installed the 1903 update and the relevant cumulative updates offered thereafter. All seems okay, and, since the update all OneDrive folders and files have the Synced icon (green circle) against them. However, when performing a ‘Save As’ and choosing the OneDrive folder, the icons for the OneDrive files and folders all then have a Syncing icon (blue circular arrows) against them. Has anyone else had this issue and does it clear by its own? I believe that when I have installed other Feature Updates, the OneDrive folders took some time to re-sync - perhaps that is what is happening, but after 3 hours there is yet any change.

:)

 

Files/folders show in File Explorer Windows 10 they are being synced but OneDrive says all is good

Thank you for the detailed response. To troubleshoot, you can follow the steps below:

Restart OneDrive app.

• Check the notification area in the left part of the taskbar and click
  Show hidden icons arrow.
• Right-click the cloud icon and click Exit.
• Once you are prompted with a dialog box, click the Close OneDrive button.
• To start OneDrive, search for OneDrive app inthe Search
  bar and open the app.

By doing this, OneDrive will stop syncing and restarts after opening the OneDrive app. If the files are still continuously syncing, please respond back so we can provide additional steps.

We will wait for an update.

 

Utilities that I run can no longer automatically save files to my OneDrive

Hi Alan,

Thank you for writing to Microsoft Community Forums.

To set OneDrive as your default location to save your documents and files, follow the below steps.

1. Click on the OneDrive icon from the Taskbar area > Click on the menu button (three-dots) on the top-right corner > Click on
   Settings > Go to the Auto Save tab.
2. Using the drop-down menu, select OneDrive for
   Desktop, Documents, and Pictures and click on
   OK.
3. Once you complete the above steps, restart the computer once and try saving the files generated from utilities and check if it is saving in
   C:\Users\myname\OneDrive\Documents folder.

If you are still facing the same issue, then I suggest you to contact OneDrive support for further assistance on this issue by following the below steps.

• Login to
  https://onedrive.com/.
  
• Click the ? Help icon on the top banner of the page.
  
• Select Email OneDrive support for the further assistance.
  

 

Files not syncing to OneDrive

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that you are facing issues not syncing properly with OneDrive.

I suggest you to refer the troubleshooting steps in the article
Fix OneDrive sync problems and check if it works for you.

For more information, you can check the article to
Sync files with the OneDrive sync client in Windows.

If you are still facing the issue, I suggest you to get in touch with the OneDrive support team.

Sign in to OneDrive.com from any browser, click the ‘?’ help icon on the top banner of the page and select
Email OneDrive support. Submit your question and follow the prompts to request support.

Hope it helps.

Nikhar Khare

Microsoft Community - Moderator