Windows 10: OneDrive keeps crashing, no error message

Hello,
I'm having trouble with OneDrive, seeing as it launches and ends up crashing after a few seconds, giving me no chance to unlink it or sync my data. I should mention that I have it installed on a permanently inserted SD card seeing as my C:\ is short on space. Don't know if that makes any difference.
I managed to simply delete the folder from the SD card and have OneDrive force itself to enter setup mode when I restarted it and it seemed to work fine, synced all my data once more but then it started crashing again, just like before.

I am using a Microsoft Surface Pro 4, everything is working perfectly except for OneDrive, so I am pretty lost on what to do here - would a system refresh help?

I'm happy to provide more information about the system if needed, hope someone can help me out.
Thanks for your time!

:)

 

OneDrive keeps crashing wifi

Hello,

My OneDrive keeps crashing any wifi that I connect to. I have it on an Acer R7 laptop running Windows10. When OneDrive syncs, the wifi only holds up for about 5 minutes and then just disconnects. After that, no other devices can connect to the wifi. The
only fix would be restarting the router, but it would crash again after my laptop connects. A quick fix though is pausing OneDrive syncing. But then again, if I keep doing that, OneDrive would be useless for me. Hope you guys can give me a permanent fix. And
yes, I have done network troubleshootings and all. I've even reinstalled windows10. Problem still persists.

Thanks,

Hans

Moved from: (OneDrive / Options and settings / Desktop settings / OneDrive in Windows 10)

 

OneDrive keeps crashing wifi

Hi Hans,

One of the possible reasons why you're having issues with your Wi-Fi is because of an outdated wireless and network driver.

We would like to ask a few questions to better assist you:

• Have you tried connecting to other networks and see if you're also experiencing the same issue?
• What troubleshooting steps have you already tried?

For us to further troubleshoot the issue, please try the following methods:

Method 1: Try other wireless networks. If you're able to connect with other wireless networks, please perform the following:

• Try to remove the wireless profile by going to Settings >
  Network & Internet > Wi-Fi > Manage known networks > Select the wireless network which you're having issues connecting to then click Forget. After doing that, try reconnecting to the networks.
• Check the "Wireless Mode" setting of the wireless driver, and make sure it's set to
  Auto.
• If you're still unable to connect only to specific wireless network, we suggest contacting your Internet Service Provider.

Method 2: Uninstall the driver and install the latest wireless driver from the manufacturer's website.

Method 3: Temporarily disable your Anti Virus and see if it works.

Method 4: Check if you're able to connect to wireless networks in Clean Boot. To do this, please refer to this
link.

Hope this information helps. Please provide us an update.

 

Hi... I am having the exact same problem..... have you managed to find a solution? I am also using a sp4 with the onedrive on the permanently inserted micro sd card....

 

@mattgod69
Hi, yeah well, in a way I did but it's not a "real" solution. If I can't enter the settings to unlink the account, simply deleting the OneDrive folder will also unlink the account, so when you restart OneDrive.exe it will begin the setup process and you will have to re-download everything - sometimes that's enough apparently, but I did not learn this before I had already done a complete format of the system. The problem came back after the format cleared it, so in frustration I just deleted the folder and, to my surprise, I could just re-setup the folder and sync, no need for re-formatting >. >'

So as stated, this is not an actual fix but it does get the job done, haha!
Hope this helped you *Smile

 

I've just installed the AU and I can't configure OneDrive in my main user account -see OneDrive Problem After Anniversary Upgrade

You mentioned solving the problem by deleting the OneDrive folder. Could you please explain in more detail. I tried deleting the OneDrive folder at C:\Users\myname\AppData\Local\Microsoft\OneDrive but that contains OneDrive.exe. Did you delete everything but leave OneDrive.exe?

 

Oh, no I did not touch the folder in the AppData folder, the OneDrive folder I mentioned is the document folder where your items are synced, so there are no program files or .exe in the one I deleted - you're going to need those files to reset the program!

So say OneDrive has your synced docs and pictures in 'Users/Your name/OneDrive/'; that's the folder you want to delete.
When I did this the program had already killed itself several times, meaning it was nowhere to be found in the Task Manager - so when I pressed 'delete' Windows simply did it, no questions asked, and then there was no OneDrive folder left. After that I hit up the Start menu, wrote OneDrive and started the program, which brought up the initial setup window, good as new >. >'

I hope this made sense. Otherwise, I'm happy to elaborate further - it's hard to believe that nobody else seemed to have this problem (I spent a long time searching for answers online and talking to customer support to no avail).

 

I tried deleting my OneDrive user folder and I also deleted the OneDrive configuration files in C:\Users\Myname\AppData\Local\Microsoft\OneDrive. I ran the OneDrive setup program OneDriveSetup.exe in the almost empty folder in AppData but I still get the same error. Onedrive thinks it is registering the same account twice but I can't figure out where it stores this information. Any ideas?

 

No sorry, that seems odd - any chance a Windows update might repair the program? I never removed any configuration or program files so it's hard for me to give suggestions for this issue : /

 

There are no updates to apply. This issue started immediately after upgrading to the Anniversary Update - thanks Microsoft.

 

Damn, well in that case all I can suggest is you back up your stuff and format the thing : /

 

I'm not giving up that easily. My other thread is a challenge to the forum to find a solution!

 

I solved my OneDrive problem by completely uninstalling and reinstalling OneDrive - see post 9 at OneDrive Problem After Anniversary Upgrade

OneDrive now works fine in all accounts *Smile no thanks to Microsoft and their Anniversary Update.

 

It's frustrating when they break their own software like this, I'm really scared that some day all my backups might disappear for technical reasons Anyway, good thing you found a solution, I'll have a look at it for future reference

 

For me it didn't work.

Or to be more precise, it did work, but as soon as I copied my folder back to be synched it stopped working again.

I have several hundreds of unsynched files that I need syncing, so I can't just delete then all and restart from the ground up.

it seems some files are breaking onedrive, but I can't find which. I have tried to find any with too long a file path, but couldn't. Powershell command tells me the longest file path is 222 characters.

I don't know what to do anymore.