Windows 10: OneDrive login

I made a word document a few days ago and today I went in on it to try to edit it but it told me I could not because I needed to sign in first. I went to sign in to my OneDrive but it is not working. It keeps saying can't log you in. I used my school login that they gave me to open it too. Can someone please tell me what this means? Thanks.

:)

 

Windows 10 - OneDrive

Right click on the app and one of the properties has an option to not automatically start it. Uncheck, restart the computer, and it should stop. If you want to go another step further, find the OneDrive app in the start menu, right click on it and uninstall.

If that is still insufficient, there is a batch uninstaller for OneDrive available online. I can copy the code here if you need it.

 

Unable To Login To OneDrive On Windows 10.

Hi,

Thank you for writing to Microsoft Community Forums.

I suggest you to login to Sign in to your Microsoft account with your Microsoft Account, which you are using to login
to OneDrive and check if you are able to login to Sign in to your Microsoft account.

If you are unable to login to Sign in to your Microsoft account, then follow the troubleshooting steps mentioned in
When you can't sign in to your Microsoft account and check if this helps.

If you are able to login to Sign in to your Microsoft account, then the issue might be with your OneDrive Account,
so try the below methods and check if this helps.

Method 1:
OneDrive Cached Credential.

1. Exit OneDrive > Go to Control Panel >
   User Accounts > Credential Manager.
2. Click on Windows Credentials on the right > Choose the down arrow to the right of
   OneDrive Cached Credential > Click on Edit > Enter your
   Microsoft Account (OneDrive) username and password.
3. Then, go to Start Menu and launch OneDrive and try to login and check if this helps.

Method 2:
Resetting OneDrive.

• Press Win + R keys to launch Run menu >
  Copy/paste the following command in the Run menu and hit
  Enter.
  
  %localappdata%\Microsoft\OneDrive\onedrive.exe /reset
  
• Wait for a minute or so > The OneDrive icon will reappear in the notification area > If it does not appear then open
  Win + R to launch Run menu again > Copy/paste the following command in the Run menu and hit
  Enter.
  
  %localappdata%\Microsoft\OneDrive\onedrive.exe
  
• OneDrive icon will reappear in the notification, so try logging in to OneDrive and check if the issue persists.
  

If the issue still persists, then I suggest you to contact
OneDrive support for further assistance by following the below steps:

Login to OneDrive > Click the
? Help icon on the top banner of the page > Select
Email OneDrive support for the further assistance.

 

Onedrive

Hi Hiatt,



Thank you for writing to Microsoft Community Forums.



I suggest you to refer the article Find
lost or missing files in OneDrive for more information regarding the missing files.



If the issue still persists please follow the steps to contact
OneDrive support for further assistance on this issue.

1. Login to OneDrive.com.
2. Click the ? Help icon on the top banner of the page.
3. Select Email OneDrive support for the further assistance.

Muralidhar

Microsoft Community Moderator