Windows 10: onedrive personal and family accounts on same pc

w10 came with a small onedrive account tied to my outlook.com email idlater our family bought MS 365 for the storage benefit of 5TB per account shared. This account is tied to my gmail.com email idnow this pc shows the small onedrive personal virtual drive but not the new larger virtual drivehow do I fix this so I can use the new larger drive?AMS

:)

 

Can't add personal account to onedrive!!!

Hi Adam,



Thank you for writing to Microsoft Community Forums.



Please follow the steps to contact OneDrive support for further assistance on adding personal account to OneDrive.

1. Login to OneDrive.com.
2. Click the ? Help icon on the top banner of the page.
3. Select Email OneDrive support for the further assistance.

Muralidhar

Microsoft Community Moderator

 

Two OneDrive accounts question

In a small office we are in the process of renewing the main PC and have a query about OneDrive account.
I did not realise that the older pc which is running Windows7 had a OneDrive folder and has Office Home and Student installed, the ISP IMAP email account is used to sign in to OneDrive 5Gb free account.

On the new pc running Windows 10 Pro and Office365 Personal with 1Tb OneDrive storage, this pc also has a OneDrive folder which is attached to the Microsoft Outlook.com Office 365 Personal account.

We will be transferring all data from old pc to new pc so my
Questions are;

1. Can we keep the two OneDrive accounts? (With different sign in credentials)
2. Which account would automatically use the OneDrive folder on the new pc?
3. I assume that the best option would be to upload the data from the old pc OneDrive account folder to the new pc OneDrive account folder so that all OneDrive data is in the same account and OneDrive folder on the new pc. I am correct?

 

OneDrive Personal Vault - accessing from Android device

I am trying to access my OneDrive Personal Vault using my Samsung Galaxy S10 smartphone.
Whatever I try I end up with a screen telling me to create a Personal Vault, rather than opening the existing one, which was in fact the 'starting point'.

Steps taken:
- sign in using my Outlook account
- select verification method (send a code to my gmail account)
- paste that into the verification screen

After clicking [Verify] I get this "Create a Personal Vault"-screen.

Any suggestions?





Windows 10 x64
Office 365, Outlook Exchange