Windows 10: OneDrive personal keep crashing after upgrading to Windows 11 24H2

I have both OneDrive personal and business installed on the same machine. After upgrading to Windows 11 24H2, OneDrive personal keep crashing and restart itself while OneDrive for Business runs ok without any issue.I debug the crash with Windbg and found that OneDrive calls "WTSAPI32!WTSQuerySessionInformationW" and this API throw unhandled exception. Any idea how to resolve this? # RetAddr : Args to Child : Call Site 00 00007ffe`d48b8b00 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : KERNE

:)

 

Factory reset Windows 11 24H2 (build 26100.863)

Hi, I am Dave, I will help you with this.

There are no currently listed problems resetting version 24H2 of Windows 11 and no specific steps you need to perform, are you experiencing any problems with that insider build that is causing you to perform a Windows reset?

 

OneDrive Personal Vault corrupt on Windows 11 Error Code: 0x8004100e

Hi Javier

I already did that. A couple of times. Most recently, as follow-on steps to your recommendation to delete my Personal Vault permanantly:

1. Followed your steps to permanently delete Personal Vault on OneDrive web
   
2. On my laptop:
   
   1. Disabled OneDrive backups
      
   2. Unlink this PC
      
   3. Uninstalled OneDrive application
      
   4. Deleted OneDrive folder
      
   5. Rebooted
      
   6. Reinstalled OneDrive
      
   7. Logged back in and retried Personal Vault - same error
      

 

Windows 10 - OneDrive

Right click on the app and one of the properties has an option to not automatically start it. Uncheck, restart the computer, and it should stop. If you want to go another step further, find the OneDrive app in the start menu, right click on it and uninstall.

If that is still insufficient, there is a batch uninstaller for OneDrive available online. I can copy the code here if you need it.