Windows 10: OneDrive saved my phone videos as jpegs

Hi, I used to have an android phone that I used my OneDrive account to save my phone photos/videos to the cloud. I'm just going through them an all of the videos are .jpegs. Has anyone had this problem before?

:)

 

OneDrive saved my phone videos as jpegs

Hi, I used to have an android phone that I used my OneDrive account to save my phone photos/videos to the cloud. I'm just going through them an all of the videos are .jpegs. Has anyone had this problem before?

 

Save images/documents to my computer WITHOUT OneDrive being in the link

We suggest that you change the Auto Save location to This PC only in OneDrive settings. To do so, follow these steps:



If the OneDrive available in the taskbar, follow these steps:

• On the right-hand corner at the bottom part beside time and date, click the up arrow to get the OneDrive icon and then right-click on it and then select
  Settings. Like the image shown below:
• Go to the Auto Save tab, Change the Documents
  and Pictures location to This PC only and then make sure there no tick for
  Photos and videos and also for Screenshots. Like what’s shown below:
  
• Click OK to apply the changes.
• Go back to step 1, go to the Account tab and click the
  Unlink OneDrive.
• Follow the step 1 once again and select Exit.

If the OneDrive is no longer available in the taskbar, follow these steps:

• Click the Start menu and type in OneDrive and then select the first result.
• Sign in with your Microsoft account associated with your OneDrive and then follow the instructions to complete the login.
  
• On the right-hand corner at the bottom part beside time and date, click the up arrow to get the OneDrive icon and then right-click on it and then select
  Settings. Like the image shown below:
• Go to the Auto Save tab, Change the Documents
  and Pictures location to This PC only and then make sure there no tick for
  Photos and videos and also for Screenshots. Like what’s shown below:
  
• Click OK to apply the changes.
• Go back to step 1, go to the Account tab and click the
  Unlink OneDrive.
• Follow the step 1 once again and select Exit.

Let us know the result of your troubleshooting.

 

changing TIFF to JPEG

Hi Bernita,

You can use Microsoft Paint to convert TIFF files to JPEG format. To do so, kindly refer to the steps below:

• Open the file that you would like to convert using Microsoft Paint.
• Go to the File menu.
• Select Save As and click on the JPEG
  picture option from the menu.
  
• Choose your desired location on your computer, enter the file name, and click on the Save
  button to save and convert the TIFF file to a JPEG format.

We're just here if you need further assistance.