Windows 10: OneDrive - Sorry, an error has occurred

Discus and support OneDrive - Sorry, an error has occurred in Windows 10 Software and Apps to solve the problem; I need to access my OneDrive through a browser. I can log in OK and can see the Microsoft 365 welcome screen. However, each time I select the One Drive... Discussion in 'Windows 10 Software and Apps' started by petestott, Dec 2, 2022.

  1. petestott Win User

    OneDrive - Sorry, an error has occurred


    I need to access my OneDrive through a browser. I can log in OK and can see the Microsoft 365 welcome screen. However, each time I select the One Drive tab to access my files, I get the message "Sorry, and error has occurred." There is no other information. Please help.

    :)
     
    petestott, Dec 2, 2022
    #1

  2. Windows 10 - OneDrive

    Right click on the app and one of the properties has an option to not automatically start it. Uncheck, restart the computer, and it should stop. If you want to go another step further, find the OneDrive app in the start menu, right click on it and uninstall.

    If that is still insufficient, there is a batch uninstaller for OneDrive available online. I can copy the code here if you need it.
     
    FordGT90Concept, Dec 2, 2022
    #2
  3. Junaid_A Win User
    Signing in - Sorry, there is a problem with onedrive servers

    Hi Sahil,

    Thank you for writing to Microsoft Community forums.

    • When you say, ‘added another one on my laptop’, are you to trying to setup a new Microsoft account on the device or are you trying to link it to OneDrive?

    If you’re facing issues with setting up a new Microsoft account on the device, I suggest you to
    Create a new local administrator accountand
    then convert it to a Microsoft account. Refer Sign in with Windows
    10 section in the article How to sign in to
    your Microsoft account
    for the same.

    If you’re facing issues with linking an account to OneDrive, I suggest you to check the
    versioning settings of your OneDrive library. Follow the suggestions by
    ReneYu MSFT on the thread Sorry, there is a problem
    with the OneDrive servers
    , dated 29 April 2016, for the same.

    Hope it helps.

    Let us know how it goes.

    Regards,
     
    Junaid_A, Dec 2, 2022
    #3
  4. OneDrive - Sorry, an error has occurred

    OneDrive couldn't be installed error 0x800704C7

    Hi,

    Welcome to Microsoft Community.

    I understand your concern. Let me help you to fix the issue.

    To assist you better, please provide us more information.


    • Did you configured OneDrive on your system?
    • What are the other application are you trying to install?
    • Did you uninstall OneDrive? If yes, please elaborate the steps.
    As you said you are trying to re-install OneDrive, I would like to inform you that you cannot uninstall/reinstall the OneDrive which come in-build with the Operating system. However, you have to configure your email account to access OneDrive.

    Let’s try simple troubleshooting steps and check if this helps in resolving the issue. I suggest you to unregister and re-register the Windows installer and check if this helps.


    • Click Start, click Run, type MSIEXEC /UNREGISTER, and then click OK.
      Even if you do this correctly, it may look like nothing occurs.

    • Click Start, click Run, type MSIEXEC /REGSERVER, and then click OK.
      Even if you do this correctly, it may look like nothing occurs, or you may briefly see an hourglass. After you run this command, the operation is complete.
    Let us know the result for further assistance.
     
    Billion Debbarma, Dec 2, 2022
    #4
Thema:

OneDrive - Sorry, an error has occurred

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