Windows 10: OneDrive Support

I am in Day 3 of waiting for support. An Excel document I use almost daily and which contains the year's data would not open on Tuesday and says may be corrupt of the extension wrong. I've not changed anything, just updated it etc as usual and resaved it. I do not have another copy anywhere I just use OneDrive.

OneDrive support told me to restore my computer which I did - after a few hours it said it could not complete possibly because of antivirus. So I turned antivirus off and tried to restore again - after another few hours it did. No change to my document accessibility - Tuesday Done. I was told if that did not work it was an Office issue.


I spent most of yesterday with my pc being logged into and the technician trying various help sites to try and open my document - which is there but just won't open anywhere. At the end of that it was a OneDrive problem.


I did the correct process of sending an email to OneDrive support at 11am yesterday. The contacted me about 7pm once I had left work for the day. However I did send the replies to their questions. I have heard NOTHING since.


So day 3, still cannot access my file. I use OneDrive as I thought it was a safe place to store my documents. Surely there must be a way of OneDrive accessing even an older version of my document that I can start to work from and rebuild????


Feeling really frustrated I tried to make a complaint - don't even bother there is no way to do it that I can find.


Any help on how to try and get my Excel file opened without destroying everything would be appreciated. I am not an IT whizz that is why I use Microsoft and OneDrive in the hope they would always be on hand to support. I think I need to rethink my options - maybe Apple?

:)

 

Windows 10 - OneDrive

Right click on the app and one of the properties has an option to not automatically start it. Uncheck, restart the computer, and it should stop. If you want to go another step further, find the OneDrive app in the start menu, right click on it and uninstall.

If that is still insufficient, there is a batch uninstaller for OneDrive available online. I can copy the code here if you need it.

 

AMD FX OC'ers Club

That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.

 

B3 Phenom support

I checked gigabyte's site on my GA-M57 and it didn't say anything about b3 stepping update, but all of the x3 chips are b3 steppings, so just use the x3 support bios if available.