Windows 10: OneDrive--Unrecognized images in my Photos

Discus and support OneDrive--Unrecognized images in my Photos in AntiVirus, Firewalls and System Security to solve the problem; I am not a techy person. I have never asked a question in a forum before but this is driving my crazy so hopefully I can get some answers from the... Discussion in 'AntiVirus, Firewalls and System Security' started by JessicaHaupt, Apr 15, 2022.

  1. OneDrive--Unrecognized images in my Photos


    I am not a techy person. I have never asked a question in a forum before but this is driving my crazy so hopefully I can get some answers from the smart people here. Last night after I downloaded iTunes from the Microsoft store I noticed my Photos was flooded with over a thousand of these screenshots that seem related to the app. It's kind of scary looking, a lot of it is in different languages and scripts, some of them are app logos, so my first thought was I let in a virus. However, this happened only after I downloaded iTunes and I did it through the Microsoft store, not online or any thi

    :)
     
    JessicaHaupt, Apr 15, 2022
    #1
  2. Peer_Sam Win User

    Whatsapp photos do not sync with OneDrive

    Hi Luddy,

    Thank you for writing to Microsoft Community Forums,

    You may try adding the photos manually by using the Upload tool of the OneDrive app. Please follow the steps mentioned in the article below.

    Upload files or photos to OneDrive in Android

    We we do have a dedicated support forum for OneDrive related issues, I suggest to get in touch with OneDrive Support team, where we have the professionals well equipped with the knowledge on this subject. Please follow the steps given below.

    • Sign in to OneDrive.com from any browser.
    • Click the '?' help icon on the top banner of the page and select
      Email OneDrive support.
    • Submit your question and follow the prompts to request support.

    For additional help, please refer to the following article.

    OneDrive Help Center

    Regards,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Apr 15, 2022
    #2
  3. Save images/documents to my computer WITHOUT OneDrive being in the link

    We suggest that you change the Auto Save location to This PC only in OneDrive settings. To do so, follow these steps:



    If the OneDrive available in the taskbar, follow these steps:

    • On the right-hand corner at the bottom part beside time and date, click the up arrow to get the OneDrive icon and then right-click on it and then select
      Settings. Like the image shown below:
    • Go to the Auto Save tab, Change the Documents
      and Pictures location to This PC only and then make sure there no tick for
      Photos and videos and also for Screenshots. Like what’s shown below:
    • Click OK to apply the changes.
    • Go back to step 1, go to the Account tab and click the
      Unlink OneDrive
      .
    • Follow the step 1 once again and select Exit.


    If the OneDrive is no longer available in the taskbar, follow these steps:



    • Click the Start menu and type in OneDrive and then select the first result.
    • Sign in with your Microsoft account associated with your OneDrive and then follow the instructions to complete the login.
    • On the right-hand corner at the bottom part beside time and date, click the up arrow to get the OneDrive icon and then right-click on it and then select
      Settings. Like the image shown below:
    • Go to the Auto Save tab, Change the Documents
      and Pictures location to This PC only and then make sure there no tick for
      Photos and videos and also for Screenshots. Like what’s shown below:
    • Click OK to apply the changes.
    • Go back to step 1, go to the Account tab and click the
      Unlink OneDrive
      .
    • Follow the step 1 once again and select Exit.

    Let us know the result of your troubleshooting.
     
    Genevieve Cri, Apr 15, 2022
    #3
  4. Clavius Win User

    OneDrive--Unrecognized images in my Photos

    Preview Pane for Images/Some Thumbnails/Photos not Working Only on OneDrive Folder

    The preview pane and thumbnails as well as the Photos app are not working, but only on my OneDrive folder. It works fine on an exact copy of the same files that are not in the OneDrive synced folder structure (and known to Windows as being OneDrive).

    • Open OneDrive Folder, navigate to photos directory
    • Sony Raw images (.ARW) do not show thumbnails. (I have the Sony plug in installed)
    • Double click on a raw file, Photos says "We can't open this file."
    • Click on a jpeg file, and with preview window turned on, no preview appears
    • Double click on jpeg file, opens fine in Photos, and then the preview window image appears

    • Navigate to a directory that is not synced to OneDrive
    • Sony Raw thumbnails show up fine. They also show up in the preview window.
    • Double click on Raw file and Photos opens it up without problems

    • Back to OneDrive photo directory
    • Copy raw file to desktop
    • Immediately the thumbnail appears and the file can be opened with Photos. The same file that it can't open from Explorer in the OneDrive directory

    This is only happening on my desktop. My laptop is fine. Both same versions of Windows 10 Version 1709 OS Build 16299.19
     
    Clavius, Apr 15, 2022
    #4
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OneDrive--Unrecognized images in my Photos

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