Windows 10: Onedrive vs Snapchat saved photos

I'm organizing old pics and vids in my one drive to free up space. I have a bunch of Snapchat videos that were saved to my phone, within one drive on the browser I cannot view any of these videos, I get sound but no video, None of them have time stamps on the thumbnail either, they just show "0:NaN".

:)

 

saving photos on OneDrive

Hi Heather,

Please, follow the steps on this link.
https://support.office.com/en-us/article/files-...

You will find the procedure how to save your photos to Onedrive.

 

Save images/documents to my computer WITHOUT OneDrive being in the link

We suggest that you change the Auto Save location to This PC only in OneDrive settings. To do so, follow these steps:



If the OneDrive available in the taskbar, follow these steps:

• On the right-hand corner at the bottom part beside time and date, click the up arrow to get the OneDrive icon and then right-click on it and then select
  Settings. Like the image shown below:
• Go to the Auto Save tab, Change the Documents
  and Pictures location to This PC only and then make sure there no tick for
  Photos and videos and also for Screenshots. Like what’s shown below:
  
• Click OK to apply the changes.
• Go back to step 1, go to the Account tab and click the
  Unlink OneDrive.
• Follow the step 1 once again and select Exit.

If the OneDrive is no longer available in the taskbar, follow these steps:

• Click the Start menu and type in OneDrive and then select the first result.
• Sign in with your Microsoft account associated with your OneDrive and then follow the instructions to complete the login.
  
• On the right-hand corner at the bottom part beside time and date, click the up arrow to get the OneDrive icon and then right-click on it and then select
  Settings. Like the image shown below:
• Go to the Auto Save tab, Change the Documents
  and Pictures location to This PC only and then make sure there no tick for
  Photos and videos and also for Screenshots. Like what’s shown below:
  
• Click OK to apply the changes.
• Go back to step 1, go to the Account tab and click the
  Unlink OneDrive.
• Follow the step 1 once again and select Exit.

Let us know the result of your troubleshooting.

 

Whatsapp photos do not sync with OneDrive

Hi Luddy,

Thank you for writing to Microsoft Community Forums,

You may try adding the photos manually by using the Upload tool of the OneDrive app. Please follow the steps mentioned in the article below.

Upload files or photos to OneDrive in Android

We we do have a dedicated support forum for OneDrive related issues, I suggest to get in touch with OneDrive Support team, where we have the professionals well equipped with the knowledge on this subject. Please follow the steps given below.

• Sign in to OneDrive.com from any browser.
• Click the '?' help icon on the top banner of the page and select
  Email OneDrive support.
• Submit your question and follow the prompts to request support.

For additional help, please refer to the following article.

OneDrive Help Center

Regards,

Peer Samie

Microsoft Community-Moderator