Windows 10: OneDrive won't rename folder on my computer, but it will on my laptop.

Hello,


There is a folder on my OneDrive that won't allow me to rename the folder as it says in the following message below:




On my desktop computer, I wanted to rename the folder from "MSJC - 2020-21" to "MSJC - 2020-21 Fall 2020", but I got this error message and then the folder kept syncing for hours. I then went to the OneDrive website and renamed the folder and then I checked the OneDrive manager from the taskbar tray and it came up with this message:



The problem is that it keeps saying that this folder is open, but neither is the folder open on my computer nor is there any file within the folder that is open.


I started up my laptop to see how OneDrive was doing and this folder was successfully renamed on OneDrive on my laptop.


I restarted my desktop computer and OneDrive still has the same error message.


I was wondering if there was something going on in Task Manager, but I don't want to figure it out in case I accidentally click 'End Task' for a program that could potentially cause the computer to stop working.


How do I solve this error?

:)

 

Cannot rename files and folders in OneDrive

Hi,

Failure to rename the folders stored in your OneDrive folder may indicate a possible sync error. As an initial step to refresh OneDrive, you can unlink the account by performing the steps provided on this

link to re-sync your folders. Once your done, check if you encounter the same error.

In addition, sign-in to your account through
onedrive.live.com and check if you can rename folders through the web.

We'll appreciate if you can send us an update.

 

Can't rename folder.

Hi Howard,

It is possible that the difficulty renaming your folder is due to access/account limitation or a recent change was made on your computer. For better assistance, please answer the following questions:

• Are you getting an error message when trying to rename the folder?
• What troubleshooting steps have you tried?
• Can you send us a screenshot of the "Public" folders?

We will be waiting for your response.

 

Can't rename folder.

Thank you for following the steps. What we can try is using the Command Prompt to rename the folder. Kindly follow the steps below:

• Press Windows key and type "command prompt".
• Right-click Command Prompt and select Run as administrator.
• Enter this command: cd /X: (X represents the drive where the folder is).
• Copy and paste this command after entering the first one: icacls * /T /Q /C /RESET.

Feel free to contact us if you need assistance with Windows