Windows 10: OneDrive

Discus and support OneDrive in Windows 10 Software and Apps to solve the problem; Just started to happen to both my desk top and lap top computers. They are now getting messages that One Drive has been removed from this device. I... Discussion in 'Windows 10 Software and Apps' started by RSplaine, Oct 8, 2015.

  1. RSplaine Win User

    OneDrive


    Just started to happen to both my desk top and lap top computers. They are now getting messages that One Drive has been removed from this device. I have to reload One Drive to my computers and they have to re-copy all the files.

    This has happen a few times. Any help or suggestions will be appreciated.

    :)
     
    RSplaine, Oct 8, 2015
    #1
  2. John Vil Win User

    Microsoft Office One Drive 1TB Redeem Code Used Unidentified Person

    Hi,

    It would be best to get in touch with your local vendor and check if another code is available for use. If there's none, you may contact our
    Microsoft Answer Desk for any account related concerns.

    In addition you may check this link if you would need a customer service number in your country.

    Thank you.
     
    John Vil, Oct 8, 2015
    #2
  3. Shevoj Win User
    Microsoft Office One Drive 1TB Redeem Code Used Unidentified Person

    Hello, there!

    I recently purchased Microsoft Home and Student 2016 from a local store here at Malaysia. It came with an offer of 1TB One Drive cloud storage. I tried redeeming it recently but I was told it was unsuccessful because the code has already been taken by another
    user.

    This is the first time I am redeeming this code and I have not given or shown it to anyone. What could be done to fix this?

    Thanks!

    [Moved from: OneDrive / Managing storage limits / Questions about my subscription / OneDrive in Microsoft Office / Office 365]
     
    Shevoj, Oct 8, 2015
    #3
  4. Brink
    Brink New Member

    OneDrive

    Brink, Oct 8, 2015
    #4
  5. RSplaine Win User
    Thank you Brink that is the second problem you have helped me with, I appreciate your commitment.

    I am not sure how I did that I assume it is when I stop using my desk top and start using my lap top or when I file something to PC instead of One Drive.

    I will be a aware to watch for that problem

    Thanks
     
    RSplaine, Oct 8, 2015
    #5
  6. Brink
    Brink New Member
    You're most welcome. I hope that you find what's deleting it.
     
    Brink, Oct 8, 2015
    #6
  7. Easy301 Win User
    Brink, thank you very much for the information. I've read through the post, although I suspect there is something else going on.

    Around an hour ago, maybe more, I was using my computer as normal. Onedrive and its associated files were not touched, accessed, manipulated or modified in anyway. After alt-tabbing from my IRC client I got the exact same message as the original poster.

    I typed the error message into google and this is one of the first results that came up. Although it could surely be a coincidence and most likely is, I think it's odd we both experienced the same issue at roughly the same time.

    To the original poster, did you do option two in the above link before experiencing this issue? "I am not sure how I did that I assume it is when I stop using my desk top and start using my lap top or when I file something to PC instead of One Drive. " As far as I know, this would not cause the symptoms you were experiencing.

    I have never encountered this error previously and OneDrive has not been touched. Could there be any chance, at least in my case, that this was not caused by any action I took?

    Edit: Brink, it appears as if multiple users are experiencing this issue, I'll leave the relevant information here so you can advise your members should they face the same issue.

    - Microsoft Community

    Anyone else getting disconnected from OneDrive? - Windows Central Forums
     
    Easy301, Oct 8, 2015
    #7
  8. norman Win User

    OneDrive

    Me too. Booted up this morning to be greeted by the message "This device removed from One Drive". Had to go through the set-up process again and point it to my files (on my data D: drive). It then went through the synchronization process for all my "OneDrive" files. A little later, without using or modifying any files I again got the message and asked to set-up again.

    I won't be doing so until MS have found what the issue is. BTW I have never had the option checked to allow OneDrive to fetch files from my PC.
     
    norman, Oct 11, 2015
    #8
  9. I got the same thing last Friday (not had it since)

    After I had logged back in and selected the option to merge files, it checked my files for about 5 mins and then said everything was in sync, didn't need to re download/upload anything
     
    paulsalter, Oct 11, 2015
    #9
  10. lx07 Win User
    Same here. On Friday also.
     
Thema:

OneDrive

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