Windows 10: OneNote crashes with Zoom

I bought a new laptop with Windows 10 and Office Home and Student 2019. Whenever I use Zoom screens share with "OneNote for Windows 10", along with my writing pad from Wacom. OneNote crashes and laptop freezes. I have to restart the system using power button. This is very frustrating. Anyone please suggest any solution for this.

:)

 

OneNote crashes and other issues

Hi Emre,

We need to clarify some information first for us to better assist you on your OneNote concern. Kindly answer these questions:

• Are you using OneNote 2016 or the built-in OneNote app of Windows 10?
• If you're using OneNote 2016, what is the full version number of your Office. To determine the version of your Office, follow the steps
  here.
• Can you please provide us the step-by-step process on how you're attempting to draw in OneNote using the touchscreen?

 

Badly zoomed in on all Office products and Explorer

Hi,

I suggest you to try the below steps and check if it helps.

• If you have a mouse with a wheel, hold down the Ctrl key, and then scroll the wheel to zoom in or out.
• From the keyboard, you can increase or decrease the zoom value in 10% increments. To zoom in, press Ctrl + (+). To zoom out, press Ctrl + (-). To restore the zoom to 100%, press Ctrl+0.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Send to onenote

Hi,

It may be an issue with the add ins in OneNote, we suggest that you disable OneNote add-on and enable it. To do so, follow the steps below:

• Open Internet Explorer.
• Click Manage add-ons.
• On the left pane, click Toolbars and Extensions.
• On the right hand side of the page check for Send to OneNote add-on. Highlight
  Send to OneNote and click on disable.
• Once the add-on is disabled highlight the add-on again and enable it.

Note: To enable the File menu in Internet Explorer press the
Alt key on your keyboard.

You may also perform an online repair in Office 2007, to do an Online repair, follow the steps below:

• Press Windows + X.
• Click Control Panel.
• Click Programs and Features.
• Right click Microsoft Office, click Change.
  
• Choose Online repair.
• Follow the on-screen instructions.

Let us know how it goes.