Windows 10: OneNote will not allow me to create a new notebook

Discus and support OneNote will not allow me to create a new notebook in Windows 10 Software and Apps to solve the problem; Everytime I try to create a new notebook it thinks about it and then nothing happens. Also, my OneDrive has disappeared.... Discussion in 'Windows 10 Software and Apps' started by Larissa Brigham, Sep 4, 2018.

  1. LARISSA BRIGHAM
    Larissa Brigham Win User

    OneNote will not allow me to create a new notebook


    Everytime I try to create a new notebook it thinks about it and then nothing happens. Also, my OneDrive has disappeared.

    :)
     
    Larissa Brigham, Sep 4, 2018
    #1
  2. 7THSENSE
    7thSense Win User
    7thSense, Sep 4, 2018
    #2
  3. CONLEYSA
    conleysa Win User
    OneNote App Unable to Create Notebook

    Hi! I use the pen (click the top) to open OneNote on my Surface Pro 3 (i7, 512GB). When I try to create a new NoteBook I receive the error "We are unable to create your notebook, check your internet connection". The internet connection is solid, and
    the problem happens at work and home. If I open OneNote 2016, new notebooks can be created without issue.
     
    conleysa, Sep 4, 2018
    #3
  4. MARK_W.
    Mark_W. Win User

    OneNote will not allow me to create a new notebook

    OneNote fails to open skydrive notes "Checking for sections in this notebook"

    Hello Samiuela:



    Thank you for posting to the forum regarding the issue you are having accessing a specific notebook on your phone. If I understand you correctly, you have a OneNote notebook currently on SkyDrive that you are unable to access from the phone. If my understanding
    is incorrect, please correct me.



    What I would suggest you do is go to
    http://skydrive.com     and sign into the account on your phone.

    • Once you are signed in, create a new notebook (This can be done by clicking the + at the top of the page and selecting a OneNote notebook).
    • Once you have done this go to your phone and sync the primary account, tap settings > emails + accounts >tap and hold the primary Windows Live account on the phone > select sync.
    • Once the sync is complete, go to the Office app.
    • At the bottom of the OneNote page, tap the notebook icon.
    • You should see the newly created notebook, if you do not, tap the (...) in the bottom right and then select refresh.
    • Once you have confirmed this new notebook appears here, go back to the computer and copy the original OneNote notebook into this newly created one.
    • Go back to the phone and refresh again and try to access the OneNote document.
    If you are having any issues creating and syncing new OneNotes to SkyDrive, set this new notebook as your default notebook. You can do this by doing the following:

    • Go to the Office application on your phone.
    • Tap the notebook icon.
    • Select the new notebook.
    • Tap and hold the folder that appears.
    • Select the "set as default" option.
    • Go back to OneNote and create a new note and back out, you should see that it is syncing.
    • Confirm that you see the new note in this notebook on SkyDrive.
    Please let us know if you have any other questions or concerns.



    Mark W.
     
    Mark_W., Sep 4, 2018
    #4
Thema:

OneNote will not allow me to create a new notebook

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