Windows 10: Ongoing, Confusing and Baffling MS Accounts...

Discus and support Ongoing, Confusing and Baffling MS Accounts... in Windows 10 Software and Apps to solve the problem; See attached for my laptop login screen. Note in the bottom left it gives me two option of accounts I can login with. I want to completely remove the... Discussion in 'Windows 10 Software and Apps' started by rmdsussex, Nov 23, 2022.

  1. rmdsussex Win User

    Ongoing, Confusing and Baffling MS Accounts...


    See attached for my laptop login screen. Note in the bottom left it gives me two option of accounts I can login with. I want to completely remove the '*** Email address is removed for privacy ***' account so it isn't seen on this laptop anymore.When I go to 'Setting' > 'Accounts' - there is only the one account - the *** Email address is removed for privacy *** the one I want to keep. So, where is the other account and how do I delete it and remove it..?

    :)
     
    rmdsussex, Nov 23, 2022
    #1
  2. wiko1934 Win User

    Microsoft Accounts confusion and Outlook confusion

    A) Account confusion:

    I had to re-install Windows 10 and Microsoft 365 for the third time as for various reasons my new PC had to be reset to factory settings twice. Having a MS account using my e-mail address (call it here) #1 at the 3rd install was not accepted. Trying #2
    was also rejected so I used #3.

    • #3 now shows up on the Win10 opening screen. Trying to change it to just my name so far didn't work.
    • #2 shows up under C:\User\ (probably via another entry - as not quite correct thus my error) but it was rejected at that stage of setting up Windows and
    • #1 when signing in shows my purchased products and my personal information.
    Does that mean I have 3 accounts with MS? And why was my #1 account rejected in the first place when re-installing Windows. Also there is constantly an indication that I should install Microsoft 365, which is installed, This is probably related to this
    "3-accounts" confusion. How can I fix all this and have just ONE, preferable the one I sign in with?

    B) Outlook confusion.

    I found out the hard way that MS has two different "Outlook" products. One with Win10 and a more capable version with MS 365, the one I like to use. Yet installing Win10 I am forced to open an "Win10 Outlook" email account. Why can I not skip that? I can
    see the reason for registering but that shouldn't include an opening of a Win10 Outlook email account. Now I have to find out how to delete the one I was forced to open and how to switch to the other "Outlook" which comes with MS 365 so I can set up my existing
    e-mail accounts - Having the same name for two, albeit similar products only adds to the confusion. Last time a friendly MS employee took over my PC and fixed it. I have no idea what she did to do so nor have I found any guidance. There should be no need
    for a fix. Win10 customers should not be forced to open a "Win10 outlook" email account. I like and have used Outlook (from and Office (now Microsoft) product) since I started using e-mail but I like to use the one which is part of Microsoft 365. Previously
    used Office 2010, 2013 and 2016. Where can I find
    a step-by-step instruction how to fix this
    . (Unfortunately I am way up in the 80's and am no longer the neighborhood computer expert I once was called so I need help)
     
    wiko1934, Nov 23, 2022
    #2
  3. Vesao Win User
    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Nov 23, 2022
    #3
  4. Ongoing, Confusing and Baffling MS Accounts...

    User Account Confusions

    Certainly am ! First to uninstall Malwarebytes and disable Secure Boot. Then I am good to go.

    Left starting until I could get a clear run,


    DOWNLOADING ISO
    I am confused by the Download Menus which suggest downloading twice which is fine but in
    between seems to suggest downloading and UPDATING Windows 10. I seem to remember being warned at some stage updating Windows could cause confusion. Should I ignore this Dialogue - menu - step and proceed straight to downloading from the Microsoft site ?

    Also I need the mouse to work efficiently is it ok
    a) to leave it in and/or
    b) to remove it an put it back during the Repair install ?

    The touch pad is unreliable and only seems to work intermittently,
     
    PostmanPuzzled, Nov 23, 2022
    #4
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Ongoing, Confusing and Baffling MS Accounts...

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