Windows 10: Ongoing Connectivity and Streaming Issues

I've been having an ongoing issue with connectivity and streaming with my Windows machine for a few years now. This absolutely seems to be a Windows issue; I'm sure you'll come to the same conclusion. The list of things I've tried is pretty exhaustive, and nothing has worked. I'll separate this post into the issue I'm having, and what I've done so far in an attempt to resolve them. System Specs OS: Windows 11 Home build 22H2 CPU: Ryzen 7 5800X; light overclock, stable, infinity fabric speed increased to 1800 MHz for memory performance. RAM: 32GB GSkill Trident Z 4200, underclocked to 3600 MH

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Streaming issue

Hi Emma,

To resolve your issue about streaming, we suggest that you follow the
steps provided by Navneet Anand as it seems to have worked with others.

Let us know how it goes.

 

Issue with Streaming?

Hi,

For us to narrow down your concern with the performance of your online streaming, we would like to know the following:

• When you say "I even tried troubleshooting", what specific troubleshooting steps have you done?
• Have you tried creating a new user account to replicate the issue?
• Have you checked in safe mode if it's the same?

We look forward to your response.

 

Adobe flash will not play Xfinity stream on Win10pro

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that you are facing an issue with Xfinity stream due to Adobe Flash player. We will look into this for you. However, in order to get clarity and to assist you with appropriate steps, please reply with the answers to
the questions below.

1. Which browser are you facing this issue with, apart from Firefox?
   
2. Have you checked if the Flash player is enabled on your browser?
   
3. Was there any major change or an update on your system, prior to which you weren’t facing this issue?
   

Meanwhile, I would suggest you to follow the steps below and check if it is helpful to you.

Steps to unblock Adobe Flash Player:

1. Login to Xfinity streaming on your browser.
   
2. If there is a lock sign on the left or right end of the URL/address bar, click on it.
   
3. Scroll down to find Adobe Flash Player and click on Unblock.
   
4. You should be able to stream once the Flash Player is Unblocked.
   

I would also suggest you to refer the article on
Flash Player Help by Adobe and check if it is helpful to you.

Kindly follow the suggestions and get back to us with the results.

We await your response.

Aaron Summith

Microsoft Community – Moderator