Windows 10: Online Purchase Using Credit Card

I tried to purchase some items from a vendor in the UK. I live in the USA. Each time I tried; I was blocked. Finally, the message stated too many tries. I pulled up my online credit card statement and it showed Microsoft as the vendor and showed a "0" in the pending purchase column. I contacted my back and they said they did not block the purchase. They stated that Microsoft was somehow blocking the purchase. How is this possible? I was not purchasing anything from Microsoft.

:)

 

Can't purchase apps on phone, adding credit card...

I have the exact same problem as heatherko.

Tried the 4 steps above and when I sign in to billing.microsoft.com I can see my credit card properly listed as a payment method.

But I cannot see it from zune.net, nor can I use it to purchase anything on marketplace as it keeps telling me there is no credit card on file.

Please try to sort this out. It is a very frustrating problem.

 

Newegg customers may have had their credit card information stolen

All of my purchases go to PayPal Credit, and not their new card either.

 

Marketplace Credit Card

I am having the same problem, the suggested solution does not work. When I attempt to purchase an app through Marketplace I am told that there is no credit card on file for me. When I add a credit card through the phone, I get the same message. When I try
to add the same credit card again, I am told that this card is already on file for me and cannot be added. My credit cards are listed as payment options on billing.microsoft.com.



I find this hugely frustrating as I am unable to purchase anything through Marketplace, and am considering switching to a different provider if this issue cannot be resolved.