Windows 10: online Videos becomes muted permanently when output is realtek audio

Discus and support online Videos becomes muted permanently when output is realtek audio in Windows 10 Gaming to solve the problem; i have these 2 outputs.When the top one is selected everything is fine.If the bottom one is selected and i play any youtube video always, it is muted.... Discussion in 'Windows 10 Gaming' started by Debashish_549, Apr 6, 2023.

  1. online Videos becomes muted permanently when output is realtek audio


    i have these 2 outputs.When the top one is selected everything is fine.If the bottom one is selected and i play any youtube video always, it is muted. The mute/unmute on the tab also doesn't help.The browser is Edge.it was working fine, stopped working after pc restart.Appreciate any help.

    :)
     
    Debashish_549, Apr 6, 2023
    #1
  2. Junaid_A Win User

    Muted mic picking up sound in game

    Hi JonPaul,



    Thank you for writing to Microsoft Community Forums.



    The issue could be because of the internal mic picking up sound even when the external device is pluuged in. If you have the RealTek HD Audi Manager installed on the machine, I would suggest you to try the steps listed below and check if it works for
    you.



    • Open RealTek HD Audio Manager and go to the
      Advanced tab.
    • Check the boxes Separate all input jacks as independent input devices
      and Mute the internal output device, when external headphone is plugged in,
      and hit OK.
    • Exit RealTek HD Audio Manager, restart the machine and see if the issue persists.


    Regards,
     
    Junaid_A, Apr 6, 2023
    #2
  3. Bigjay832 Win User
    I been having trouble with the volume in the mic settings. I tried all I know please help.

    This is the three devices that are under the "Sounds, video, and game controllers" tab:

    • AMD High Definition Audio Device
    • CyberLink Webcam Virtual Drivers
    • Realtek High Definition Audio
    Under the "Audio input and output" tab:

    • Mic in at front panel (black) (Realtek High Definition Audio)
    • Microphone (Realtek High Definition Audio)
    • Realtek HD Output 2nd output (Realtek High Definition Audio)
    • Speaker/HD (Realtek High Definition Audio)
    I use microphone headset to talk to people while playing an online game. The program I use is "Ventrilo". I tried the steps you posted and the mic volume is still muting automatically.
     
    Bigjay832, Apr 6, 2023
    #3
  4. online Videos becomes muted permanently when output is realtek audio

    Movies App kills sound output after 1607 update - Realtek Optical Output

    This was a bug that appeared some time back that had been patched, but seems to have re-appeared.

    The issue is that when Movies app content is played, the sound card output is muted. Muted for all applications. The movie still plays, just no audio. It remains muted until Movies app is closed, and the other apps are restarted. VLC for instance.

    I 'think' this is configuration specific but I have not done any other hardware testing. The PC has a standard Realtek soundcard using their Realtek HD Audio Manager, and is using specifically the Optical TOSLINK output. I believe that is the problem configuration.

    My guess is that the Realtek card driver is not compatible with 1607 in the same way. Perhaps they patched it for previous versions so that the bug seemed to go away. But has resurfaced.

    Since Windows ultimately must be compatible, I hope you can use this feedback to verify the issue and take corrective actions with Realtek or whatever you did last time.

    Hardware Details:

    Realtek HD Audio Manager

    Audio Driver Version 6.0.1.7535

    Audio Codec: ALC1150

    using Realtek Digital Output(Optical) (Realtek High Definition Audio)

    I remember I used some work around like, opening Movies, then playing something using VLC, then playing Movies.. some combo like that worked until one day that step was no longer needed. Hope that helps.
     
    Chris_sirhC, Apr 6, 2023
    #4
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online Videos becomes muted permanently when output is realtek audio

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