Windows 10: Only 1 of my 2 monitors works after October Win10 Update on Desktop Computer

Discus and support Only 1 of my 2 monitors works after October Win10 Update on Desktop Computer in Windows 10 Drivers and Hardware to solve the problem; Please read the following carefully - I have tried every suggestion about this issue that I could find! 1. Both monitors come on during "Boot up"... Discussion in 'Windows 10 Drivers and Hardware' started by Doug64, Nov 21, 2018.

  1. Doug64 Win User

    Only 1 of my 2 monitors works after October Win10 Update on Desktop Computer


    Please read the following carefully - I have tried every suggestion about this issue that I could find!


    1. Both monitors come on during "Boot up" POST

    2. Both monitors show the blue "Windows" Logo

    3. Immediately at the "Sign IN" screen, one of my monitors goes black.


    What this shows is that my cabling to the monitors is fine, the display adapters (Cross-fired) are working, the monitors are working; thus the likely culprit is the latest Win 10 update (called the "October" update).


    I also get the following note: "Device DISPLAY\SAM0B47\5&215582e6&0&UID516 was not migrated due to partial or ambiguous match."


    Other info:

    My 2 video cards are brand new (Asus RX-570's)

    My motherboard/Processor/Memory are brand new (Asus Prime Z390-A/Core I7-7800/32GB DDR4)

    All drivers are new.


    My rebuilt system worked perfectly for 2 days and only stopped with the latest Windows update. (It's most unfortunate that this update occurred right after I had finally gotten my system tuned out --Grrr!!!)


    Any suggestions would be greatly appreciated. As I stated I've tried about everything.

    Detect/roll back updates/check drivers/fiddle with UEFI/etc,etc,etc

    :)
     
    Doug64, Nov 21, 2018
    #1

  2. Trouble with 2 monitors

    Hi Tim,

    Thank you for posting your query in Microsoft Community.

    I suggest you to change the settings to Extended Monitor and check if it helps.

    Please follow below steps:

    • Right Click any ware of the Desktop, and launch Personalization.
    • Go to dual monitor settings under personalization, and change it Extended Monitor.
    Please get back to us for future support, we’ll be glad to assist you further.



    Thank you.
     
    Prabhavathi Patil, Nov 21, 2018
    #2
  3. Win10 keeps resetting 2 monitor desktop settings

    Hi Lewist,


    Thank you for your response with the current update on the issue.

    To assist you better, please provide us the information below:

    • Are you logged in as Administrator account?
    • Have you made any changes in the computer prior to this issue?

    I suggest you to update all the pending Windows updates and also check the issue in safe mode. Check if it helps.

    Method 1: I recommend you to update all the pending Windows updates and check if it helps.

    1. Click on Start Menu.

    2. Then click on Settings.

    3. Click on Update and Security.

    4. Then select Windows updates.

    5. Check for the latest Windows updates.

    If the issue still persist, refer to the method below.

    Method 2: I suggest you to boot the computer in safe mode and check if the display settings retained in it or not.

    https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

    Please get back to us with an update on issue with using dual monitor on Windows 10, we will be happy to help.



    Thank you.
     
    Nyima Yonten, Nov 21, 2018
    #3
  4. user33331 Win User

    Only 1 of my 2 monitors works after October Win10 Update on Desktop Computer

    Win10: windows update stuck at never ending loop ?

    When in win10:
    • Update&security -> Windows update -> Finding update... .... .... ....
    Planning to download the latest Win10.ISO (vers.1803) and manually update:
    - Then wait that my ordered new SSD arrives and clone the old HDD to it.
     
    user33331, Nov 21, 2018
    #4
Thema:

Only 1 of my 2 monitors works after October Win10 Update on Desktop Computer

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