Windows 10: Only USB 3.2 Gen 1 usb ports working in Windows

So, when i start my pc and go to my bios all my Usb ports work, but when i go to windows they stop working. Every usb port still hast power but there is no data transfer. Like written above only the Usb 3.2 Gen 1 ports work fully. I have upgraded my power supply and motherboard but that didnt change anything. I also have already tried updating all my drivers but that didnt work.Specs:MoBo: Asus Rog Strix B450 F gaming IICpu: AMD ryzen 7 2700xRam: Corsair Vengeance 16x2Gpu: Palit rtx 2060PSU: Bequiet pure power 11

:)

 

USB 3.2 Gen 1 ports stopped working. Code 10 on Generic USB Hub

Hi all,

Over Christmas I built a new system.

Z690 Asus TUF MB

Alderlake CPU

WIndows 11 pro. Fresh install.

Everything was working fine.

But at some point 4 of the rear USB ports and 2 control panel ports stopped working. All USB3.2 Gen 1

The remaining ports (USB 3.2 Gen 2) etc work fine.

Device manager has a (Code 10) on Generic USB Hub. The device cannot start.

I've tried everything to reinstall the driver.

Even reinstalled windows.

Nothing has worked.

The ports work fine in the BIOS.

So I'm ruling out an Hardware failure.

There doesn't appear to be anything available driver wise from ASUS.

Any suggestion?

Thanks.

D

 

Why is my USB 3.1 gen 2 adapter (USB C Female to USB A Male) causing bottlenecking?

I recently picked up an SSD and enclosure with a built in USB Cable. CrystalDiskMark shows a >500MB/s read speed and >400MB/s write speed with a direct USB C connection to a USB 3.1 gen 2 port, so all good here.

But I also picked up these adaptors from amazon.co.uk to ensure I could connect the drive to more common USB type A ports. These adapters noted that they could handle the 10Gbit speeds of USB 3.1 gen 2, although they do note that when this is the case the "other side" (Type A side) runs at USB 2 speeds. Out of a lack of options I decided to give them a go nonetheless and the claim is true. But it's not as simple as saying "these must really just be USB 2 adaptors with a blue finish".

When using the adapter to connect the drive to a front panel USB 3.1 gen 1 port connected to the USB 3 motherboard header, the speeds are ~300MB/s and 400MB/s read and write respectively. So the adapter can handle high throughput but just can't when used in gen 1 or 2 ports on the IO panel of the motherboard itself. Maybe this is a motherboard issue...

Edit: Just verified this across 2 Desktop systems:

• Rear Motherboard IO (USB 3.1 gen 1 and gen 2) with adapter: ~40BM/s
  R/W
  
• Rear Motherboard USB C with no adapter ~500MB/s R and ~400MB/s W
  (full speed)
  
• Front panel IO connected to motherboard USB 3 header (gen 1) with
  adapter ~200MB/s R ~400MB/s W
  

What am I missing here? I have found only one adapter available that clearly states it has 10Gbit ports at either end but it's pricey so any alternative suggestions are welcome. Notably, it has a significant rectangle shape at the USB C side, maybe this is part of the explanation...? See below:

 

USB Port Oddities


Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:





Then select Browse my computer for driver software (LAST option) :





The select Let me pick from a list of device drivers on my computer (LAST option) :





Then select the standard driver from the list and click next:





Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

I hope this is detailed enough...