Windows 10: Only Windows 1909 available, manual updates fail

Hi,


Question #1: I still have Windows 1809 Pro, x64, build 17763.1579. Normally, I install a new major version only if it offers anything that's worth the update. Security updates have always been installed. Anyway, the daily update check of the automatic Windows Update works, but it still offers version 1909. Why not a newer one 20xx?


Question #2.1: There are newer builds available for 1809, as listed here. Though, none of them is offered by the automatic windows update check. Why? see screenshot at the bottom


Question #2.2: If I download an update manually from the Microsoft Update Catalog and install it, it seems to work, but after the machine restarts, it says that the installation failed and changes are being reverted.

• In the update history, the installation attempts show error code 0x80240034. This is "WU_E_DOWNLOAD_FAILED". Why "download"? Nothing needs to be downloaded as I've already downloaded the update packge before, and I'm about to install it right now.
• It applies to all updates > 17763.1579.
• There's sufficient storage space available on all drives.
• The Windows Update Trouble Shooter doesn't find a problem.
• Scans with SFC and DISM do not report a problem.
• There is not other virus scanner but Windows Defender.
• The latest servicing stack update has been installed.
• I don't intend to delete the folder "C:\Windows\SoftwareDistribution" for now just because of failing to find the cause of the problem.
• If I use Powsershell to have a windowsupdate.log file created, there are a couple of "*FAILED*" lines, but I don't know if these are critical errors.
• Developer mode is not enabled
• If there are driver updates or others like .Net Framework, automatic updates do find and install them faultlessly.

Thanks for reading and trying to help.





:)

 

Windows 10 fails to update


When you finish testing the Avast suggestion, make sure that you restart your machine.

Then if the issue persists, please return to the trouble shooting list in post# 89

I think there are three steps that remain; the WU troubleshooter, reset WU components, and manual WU reset.

 

Windows Updates failed to instal

I just did step one and they have just all installed.... thank you so much.... it was quite frustrating having that update window pop up every 5 minutes and failing to instal every time

Thanks mate

 

Windows Updates failed to instal

I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

Step 1 Register DLL files.

=================

By trying this step, we can check if the update engines are working properly.



1. Close all instances of Internet Explorer.

2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



Note: There is a space between regsvr32 and atl.dll



3. Similarly, one by one, register the files listed below:



Regsvr32 msxml3.dll

Regsvr32 wuapi.dll

Regsvr32 wuaueng.dll

Regsvr32 wuaueng1.dll

Regsvr32 wups2.dll

Regsvr32 wucltui.dll

Regsvr32 wups.dll

Regsvr32 wuweb.dll

Regsvr32 qmgr.dll

Regsvr32 qmgrprxy.dll

Regsvr32 jscript.dll



Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



Step 2 Verify the relevant Windows Update services.

=========================================

1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

2. Double click the service "Automatic Updates".

3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

6. Then please click the button "Start" under "Service Status" to start the service.

7. Please repeat the above steps with the other services:



Background Intelligent Transfer Service

Event Log

Remote Procedure Call (RPC)



Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



If it still does not help, let's proceed to step 3.



Step 3 Reload the Update temporary folders.

===================================

One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net stop WuAuServ



2. Click Start, Run, type: %windir% and press Enter.

3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net start WuAuServ



Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.