Windows 10: Onscreen keyboard not loading after Windows Update

Hello, I have had some difficulties with the last few Windows updates. I have a physical disability and type with an onscreen keyboard. The past few Windows updates KB5025239 and KB5026372 have caused my onscreen keyboard to not load when my computer awakens from "Sleep" mode after it turns on and this leaves me with no way to login to my computer. I've toggled the "Onscreen keyboard" function on and off, and the keyboard doesn't appear. Therefore, I've had to rely on someone else to help me login. Just to clarify, before I installed the Windows update KB5026372, my laptop was working fine a

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Keep onscreen keyboard from displaying at startup

Hi Helene,

I suggest to try the steps below and check if it helps.

• Press Ctrl + Alt + Delete key on the Keyboard.
• Click on More details.
• Go to Startup Tab.
• Right click on Onscreen Keyboard And select
  disable.

Please get back to us with the updated status of the issue.

Thank you.

 

onscreen keyboard

I have a Dell Latitude 7220 tablet using Windows 10. The device is currently in tablet mode and the onscreen keyboard will not deploy. The keyboard icon is visible in the bottom right hand corner, but nothing happens when you click on it. I have gone in the keyboard settings and checked use your device without a physical keyboard--Use on screen keyboard. In addition, the box under ease of access-keyboard-use onscreen keyboard is also checked.

A floating keyboard is available with the win+ctrl+0 keys, but I am wondering why I cannot have the icon or have an auto pop-up when typing is available. Any suggestions would be wonderful.

Thank you.

 

Onscreen keyboard

Hello,

Thank you for posting your concern here in Microsoft Community and welcome to the Windows 10 family. I would be happy to assist you.

From the description provided, I understand that the Onscreen keyboard freeze/crashes to restsrt again by itself after upgrading to Windows 10.

To be able to help you better, kindly provided us few more details on the below questions.

1. Do you receive any error message when the on-screen keyboard crashes?

2. Do you observe the similar issue when logged into the computer using a different user Account?

This issue may happen due to system file corruption. I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow
the below given steps:

• 
  Press Windows key + X, select
  Command prompt (Admin) to bring up elevated Command prompt.
  
• 
  In Command prompt type
  sfc/scannow and press enter.
  
• Restart the computer.

If no corrupted system files were found in the previous state, then I suggest you to try the following steps:

• 
  Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
  
• 
  In command prompt, type the following commands and press Enter after each command:
  
  DISM.exe /Online /Cleanup-image /Scanhealth
  
  DISM.exe /Online /Cleanup-image /Restorehealth
  

• 
  Close the command prompt and restart the PC and check if it works.
  

Hope the above information was helpful. If you need further information, feel free to write to us and we would be happy to help you.

Thank You.