Windows 10: OOBE Network screen logs out first user on domain computer

Discus and support OOBE Network screen logs out first user on domain computer in Windows 10 Installation and Upgrade to solve the problem; Hey all, So I'm going to go over a little bit about the setup I do. I'm in an Enterprise environment running Windows 10 version 1909. I have an... Discussion in 'Windows 10 Installation and Upgrade' started by TechGuru, Aug 20, 2020.

  1. TechGuru Win User

    OOBE Network screen logs out first user on domain computer


    Hey all,

    So I'm going to go over a little bit about the setup I do. I'm in an Enterprise environment running Windows 10 version 1909. I have an unattended answer file that sets everything up and is supposed to bypass Windows 10 OOBE. We have an imaging system that installs the wim file which has been sys-prepped, and during boot a script sets things up. Then, the Unattended xml answer file bypasses the OOBE.

    Ultimately, the imaging process runs start to finish and drops the technician on the login screen. It is already bound to the domain, ready to be logged into. Now what happens is, the tech logs in to the computer, it runs our domain's logon script, and one time it even showed the desktop for a second on us, but then it gets stopped by this:

    OOBE Network screen logs out first user on domain computer [​IMG]


    This runs for a few seconds, then it logs the tech back out. Then they have to log back in.

    I can't for the life of me find any option or reference to this screen. The only identifying information is that it is "Network" at the top, and it's doing "setup"

    This seems like the kind of thing I'd imagine happening during OOBE or installation...not during the first user's first login. It only recently started happening as well.

    Any ideas would be greatly appreciated.

    :)
     
    TechGuru, Aug 20, 2020
    #1

  2. I can't log in and domain problems

    Hi Tucker,

    There are several factors which might have affected the log in issue, namely: a restriction set by the network domain administrator, if your computer is connected to a network domain; or a recent update or program installed prior to the issue. To help you
    resolve the log-in issue, kindly answer the following questions:

    • Were there any changes made prior to the issue, or before the PC was reset?
    • Are you using a PC connected to a network domain?
    • What are the troubleshooting steps that you have done in an attempt to resolve the issue?

    We look forward to your prompt response.
     
    Vanessa Oca, Aug 20, 2020
    #2
  3. RobJM# Win User
    User Name or Password Incorrect When Trying to Log In as Domain User

    I've tried searching repeatedly for an answer to this problem but I seem to be getting nowhere.

    My client purchased a desktop PC with Windows 10 Home edition installed. I upgraded the machine to Windows 10 Pro. I added a Microsoft account to the machine.

    I logged in using this account and added the machine to the domain (Windows Server 8). When prompted to enter a domain user account, I used my Administrator account. The machine was added fine. I can see it in the list of devices on the server.

    Now when I try to log in to the machine as a domain user or the domain administrator, I get an error. Here are my steps at the login screen:

    1. Click on Other user (Note that "Sign in to: <DOMAIN>" is displayed)

    2. Enter user name (I've also tried DOMAIN\User and *** Email address is removed for privacy ***)

    3. Enter password.

    4. Click on arrow.

    5. Message displayed is "The user name or password is incorrect. Try again."

    I've tried multiple domain accounts and verified their passwords. It seems that only the local/Microsoft account will let me into the PC.
     
    RobJM#, Aug 20, 2020
    #3
  4. Scoggs Win User

    OOBE Network screen logs out first user on domain computer

    Domain users immediately logged out

    We got it figured out.

    Below is the guide my boss made to fix the issue:

    After certain Windows updates, standard users (users who are not members of Elevated Group) cannot log into machines that they have not previously logged into. They input their credentials properly but are immediately signed out.

    The cause for this issue is that the Default User profile is corrupted by the update, and the new user cannot create a profile, because the system cannot use the Default profile template to properly create a proper registry key. One will be created, but
    it is corrupted.

    To fix this issue follow these instructions:

    • Log into the affected machine as either local or domain admin
    • Go to C:\Users
    • If you cannot see the Default user folder click “View” and check the box next to “Hidden files”. Be sure to uncheck this box when you are finished with all other steps.
    • Rename the Default folder to “Default.bak”
    • Go to C:\Windows.old\Users (If there’s no Windows.old folder use the backup Default folder in this share to complete the following steps ****see below****)
    • Copy the Default user folder.
    • Go back to C:\Users and paste the Default folder there.
    • If a folder has been created for the affected user, delete it.
    • Deselect the check box next to “hidden files”.
    • Right click over the Windows icon and select Run.
    • In the “Open” window type “regedit.exe” to open the registry editor.
    • Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
    • Find the registry entry of the affected user (should have a .bak extension) and delete it.
    • After a restart of the machine the user should be able to log in successfully
     
    Scoggs, Aug 20, 2020
    #4
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OOBE Network screen logs out first user on domain computer

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