Windows 10: Oops, something went wrong There is a problem with your Microsoft account. To fix this,...

Discus and support Oops, something went wrong There is a problem with your Microsoft account. To fix this,... in Windows 10 Software and Apps to solve the problem; My issue is that I cannot sign in to anything at all, Microsoft store nothing. And when I try it from the browser it changes nothing and my laptop does... Discussion in 'Windows 10 Software and Apps' started by BSCFM_RGU23 EKAMVEER, May 18, 2025 at 10:32 AM.

  1. Oops, something went wrong There is a problem with your Microsoft account. To fix this,...


    My issue is that I cannot sign in to anything at all, Microsoft store nothing. And when I try it from the browser it changes nothing and my laptop does not show up under the list of registered devices and when I tried to register the device using command prompt serial number it said wrong serial number.

    :)
     
    BSCFM_RGU23 EKAMVEER, May 18, 2025 at 10:32 AM
    #1
  2. Eric F Win User

    Windows 10 - "Something went wrong" - Windows Store / account problems

    Scenario

    So recently I was trying to install something from the Windows 10 store. I clicked the Get button and it asks for me to verify my Microsoft account. I entered my email address in and password for the Microsoft account I had made before. It comes back with an error saying "Oops, something went wrong. Service unavailable" (no error code).


    Oops, something went wrong There is a problem with your Microsoft account. To fix this,... [​IMG]


    Followed by:


    Oops, something went wrong There is a problem with your Microsoft account. To fix this,... [​IMG]


    When I try again "later" the same thing appears. This has been going on for about a month so definitely something wrong on my end.

    I tried to use another email address, creating a new Microsoft account from that and I get this "Something went wrong, please try again later 0x80190005". I tried to look up this error code but there is not much information out there from google.

    Problem

    The main problem is not being able to log in to the Microsoft Store. When I goto microsoft.com and log in to my account, it lets me log in without any issues.

    What I have tried

    • I have tried making a new account as stated under my scenario with a different email address. I have tried going to Internet Options > Advanced > turning on SSL3.0, TLS1.0, TLS1.1, TLS1.2 as suggested on several sites. SSL2.0 does not appear in my list even though suggested to enable but since not in my list, I can not turn it on of course.
    • I have tried deleting the contents of the two folders:
      C:\Windows\SoftwareDistribution\DataStore and C:\Windows\SoftwareDistribution\Download as suggested as well. It deletes the contents of Download no problem but states that the files under the DataStore folder are in use.
    • I have verified that Windows Firewall is indeed turned on.
    • My time and date are accurate (some suggested this as well)
    • My account I am logged in as is Admin, has a PIN and password set up on it (some suggested using a PIN to fix this)

    So as you can see, I have tried everything I could find out there and I am still unable to download anything from the Microsoft Store. Any help or suggestions are appreciated. Also let me know if you need any other information.
     
  3. When I try to download something on Microsoft Store it says, "Oops – something went wrong" Any ideas?

    The full thing is "Oops – something went wrong

    There is a problem with your Microsoft account. To fix this, sign in to account.live.com from a browser."
     
  4. Oops, something went wrong There is a problem with your Microsoft account. To fix this,...

    Cortana can't connect to Microsoft account

    I recently installed Windows 10 on my desktop. About a week after I had started using it, I had to verify my Microsoft and couldn't. Recently I realized this problem was fixed, but now if I try to sign into Cortana I can't. I get a windows saying "Oops
    something went wrong". I've tried the steps suggested
    here
    , but it doesn't fix my problem.
     
Thema:

Oops, something went wrong There is a problem with your Microsoft account. To fix this,...

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