Windows 10: Opening Paint 3D error Message

When opening Paint 3D for Windows 10 it says "Couldn't create project. Something went wrong." then only allows "OK" and closes program.

How do I fix this please?

:)

 

Paint 3D cannot open STL files

Please update Paint 3D to be able to open STL files. View 3D *can* open them just fine.

When I open them in View 3D, and click the "Paint 3D" button, it gives this error message:

"We couldn't open Paint 3D. Wait a bit, then try again."

I did, and it keeps failing. So then, I manually go to Paint 3D, and open the file from there. In order to do that, I have to enter "*.*" as the filename, otherwise it won't pop up. The file types dropdown doesn't list STL files. But that's for good reason,
apparently, because Paint 3D says:

"Paint 3D can't read this file. It may be invalid, or in a format that we don't currently support."

So, recap:

1) The file is completely valid, because View 3D can open it just fine

2) Why can Paint 3D not open a file, while View 3D can?

3) Please add this functionality to paint 3D. It's an industry standard file type for 3D models.

This is on Windows 10.0.15063.

 

Can't download Paint 3D

Hi,



We would like to know the following information to better assist you:



- What is the version and OS Build of your Windows 10?

- Where are you trying to download Paint 3D?

- Did you receive any error message when trying to download the app?

- Can you narrate the troubleshooting steps that you’ve done to address this issue?



If you are using Windows 10 version 1709, Paint 3D should be available by default. We recommend that you have run the wsreset.exe to clear and reset Windows Store cache and try to download the Paint 3D from the Windows Store. You can
follow the steps below:

• Open the Run box. Press and hold the Windows Key + R.

• Type WSReset.exe
• Click on Run as administrator

Keep us posted for further assistance.

 

Lowering triangle amount on Paint 3D

Hi,

The option to increase or decrease the number of triangles/polygons in
Paint 3D is a great idea. We suggest the you share your idea/feedback so that it will be considered in future updates of the app. Here are the steps to send a feedback:

• Open the Paint 3D app.
• Click on Menu.
• On the lower left portion, select Help and Feedback.
• Press the Give feedback button under Give feedback.

Regards.