Windows 10: Opening PDF files

Hi. I'm having trouble opening PDF files on my laptop, Windows 10. Once I click on the file, the toolbar shows a file named "Untitled". Instead of the file opening up, the toolbar starts to shake back and forth uncontrollably. My only option is to close down the whole toolbar. This happens when downloading a new PDF and when trying to open an old PDF that's saved on my laptop. Please Help. I've tried uninstalling and reinstalling Adobe Acrobat Reader DC but that doesn't help.

:)

 

Trouble Opening PDF's

Hi Parker,



Thank you for posting on Microsoft Community. We will assist you in resolving the issue.



Before assisting further, I would like to ask you few questions:

• Does the issue persist in Edge browser?
• Do you get similar error when you open the PDF file in Adobe reader?

Check if you are facing similar issue in Edge browser.



Step 1: Open PDF file in Adobe reader and check if you are facing similar issue.



To open PDF file directly from Adobe reader, follow the steps below:

• Open Adobe application and click on Edit.
• Click on Preferences and select Internet.
• Uncheck Display PDF in Browser option and check if you are able to open the PDF file without getting the error code.

Step 2: If you are able to open PDF file in Adobe reader, I suggest you to
Turn off Internet Explorer,
enable it again and check if the issue is resolved.



For further assistance, I suggest you to post your query in Adobe support forum.

https://forums.adobe.com/community/adobe_reader_forums



Thank you.

 

microsoft print to pdf files will not open after saving

We suggest that you save the PDF files on your device and check if the issue persists. You may also want to associate the PDF files to Microsoft Edge as the default program to make sure that you have a default application that will open all of your PDF files.
Here are the steps:

• Search for Default Programs.
• Go to Associate a file type or protocol with a program.
• Select the .pdf file type and then click the Change program button on the upper right of the
  Set Associations window.
• Choose Microsoft Edge and then click OK.

Let us know how it goes.

 

Unable to open PDF file directly from WINZIP file

Thanks for the help. I tried the suggested steps. It did not work for me. When clicked on pdf files, now it opens with acrobat reader as opposed to Edge. But then I still cannot open pdf files directly form zip file.