Windows 10: Opening sharepoint excel spreadsheet causes Wi-Fi to lose connection

Discus and support Opening sharepoint excel spreadsheet causes Wi-Fi to lose connection in Windows 10 Software and Apps to solve the problem; I've had 3 seperate people report that opening a Sharepoint link through a local system shortcut or via a web browser, Chrome and Edge both affected... Discussion in 'Windows 10 Software and Apps' started by Josh Kidd1, Feb 28, 2025.

  1. JOSH KIDD1
    Josh Kidd1 Win User

    Opening sharepoint excel spreadsheet causes Wi-Fi to lose connection


    I've had 3 seperate people report that opening a Sharepoint link through a local system shortcut or via a web browser, Chrome and Edge both affected causes the system Lenovo ThinkPad running Windows 11 Home edition to lose connection to Wi-Fi, hang for a little while, and then the Wi-Fi drivers crash.Attempting to reconnect back to a network doesn't work as the laptop doesn't think it's Wi-Fi adapters exist, but it will eventually connect anywhere between 2 minutes or an hour, sometimes not restarting the Wi-Fi drivers at all until the system is restarted.I don't think it's spreadsheet spe

    :)
     
    Josh Kidd1, Feb 28, 2025
    #1
  2. JOHANNES
    Johannes Win User

    Lose wi-fi connection when PC is still on, but not being used.

    I was in the device manager and the only thing I could see was the network adapters after expanding that one, this list came up, which one is the Wi-Fi? when I entered wi-fi, wifi and Wi-Fi in search, it could not find it


    Opening sharepoint excel spreadsheet causes Wi-Fi to lose connection 203439d1536681331t-lose-wi-fi-connection-when-pc-still-but-not-being-used-capture.jpg

    Opening sharepoint excel spreadsheet causes Wi-Fi to lose connection 203440d1536681358t-lose-wi-fi-connection-when-pc-still-but-not-being-used-capture2.jpg
     
    Johannes, Feb 28, 2025
    #2
  3. WARRGARBL
    Warrgarbl Win User
    Wi-Fi losing connection on large downloads

    I have a laptop here which loses it's Wi-Fi connection during long downloads. Pinging for hours on end is no problem, but as soon as I try to download something large Windows claims that I have no internet access and it can't reach the gateway anymore.

    The adapter is configured via DHCP and the lease is correct and remains through the connection loss. Replacing the Wi-Fi adapter, the motherboard or the inbuilt antennas does nothing, as does using a fresh Windows install on a test HDD.

    I am quite at a loss here. Do you guys have any idea what other cause this could have?
     
    Warrgarbl, Feb 28, 2025
    #3
  4. W10 TWEAKER
    W10 Tweaker Win User

    Opening sharepoint excel spreadsheet causes Wi-Fi to lose connection

    desktop keeps losing wi-fi connection

    Hi scooter60624,

    try verifying the installed driver for the WLAN card. Realtek lists the latest driver for RTL8821AE dated 06/2017. Is this the driver you see in the device manager now?

    RTL8821AE Software - REALTEK

    When the PC was upgraded to 2004, WUP may have changed the driver. You may have been using something different than what is presently listed.


    Open the device manager, expand network adapters, right-click and select properties on Realtek 8821AE Wireless adapter. Select the driver tab.



    Opening sharepoint excel spreadsheet causes Wi-Fi to lose connection 294131d1598197002t-desktop-keeps-losing-wi-fi-connection-0823-wlan-properties.jpg

    Opening sharepoint excel spreadsheet causes Wi-Fi to lose connection 294133d1598197035t-desktop-keeps-losing-wi-fi-connection-0823-wlan-driver.jpg



    Also on the Power Management tab, confirm the box "Allow the computer to turn off this device..." is not checked.



    Opening sharepoint excel spreadsheet causes Wi-Fi to lose connection 294153d1598203130t-desktop-keeps-losing-wi-fi-connection-0823-power-man-tab.jpg



    To confirm receive level, 802.11 signal type and channel number, open an Administrative Command Prompt and type (or copy & paste) the following followed by enter.

    Code:
    Opening sharepoint excel spreadsheet causes Wi-Fi to lose connection 294136d1598198002t-desktop-keeps-losing-wi-fi-connection-0512-netsh-interfaces.jpg



    As was mentioned earlier, what is the make and model of your wifi router? It would be helpful if you upload screenshots of the WLAN driver and netsh results. Thanks
     
    W10 Tweaker, Feb 28, 2025
    #4
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Opening sharepoint excel spreadsheet causes Wi-Fi to lose connection

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