Windows 10: Operating system gets corrupted after installing any app

Hi team,

I recently purchased a win10pro

After installing the OS, I jst updated my drivers then my OS got corrupted only the task bar was visible and I was unable to access to any folder or option then again I did the format and installed it again. Then I didn't do my update

I just went to the interest explorer and downloaded crome and again my whole pc went blank after restart also my pc was blank I can jst see my cursor nothing else plz give me a solution

:)

 

Programs not working

In post 26 there were steps listed to fix the operating system corruption.
Are you able to follow them?
In post 29 was the suggested dism repair command.

 

App's and system file corruption

Hi Nassin,

Thank you for posting your query in Microsoft Community.

I can understand how frustrating it could be when things go unusual. I will certainly help you.



Please follow the methods mentioned below and check if it helps:

Method 1:

I suggest that you reset the Windows Store cache as per the below mentioned steps and check:

• 
  Press Windows key and R key together
  to open the Run Window.
  
• 
  Type wsreset.exe and press Enter key for the command to execute.
  

Method 2:

You may try to run the in-built Windows Store app troubleshooter and check. Follow the steps:

• 
  Press Windows Key + X.
  
• 
  Click on Control Panel.
  
• 
  Select Troubleshooting.
  
• 
  On the left pane, click on View All.
  

Click on Windows Store apps to run the troubleshooter.



Method 3: Run
SFC scan.

System file check is a utility built into the Operating System that will check for system file corruption
SFC /Scannow command (System File Check) scans the integrity of all protected operating system files and replaces incorrect, corrupted, changed, or damaged versions with the correct versions where possible.

To perform SFC scan, follow the link below:

https://support.microsoft.com/en-us/kb/929833



Method 4:

Please try creating a new user profile and check.

Refer to the steps below to create a new User Account:

• Go to Settings.
• Choose Accounts and then select Other User Accounts towards the left.
• Go to Family & other users.
• On the right side select other users. Follow the on screen command.

Please refer the below link:

http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-8



Keep us posted if you face any issues on windows in future. We will be glad to help you.

 

Error: "An operating system wasn't found. Try disconnecting any drives that don't contain an operating system"

Hi Stephen,

I realize the inconvenience you are facing in accessing the operating system. Now that you have me with you let me take care of this.

Do let us know if you are able to see Windows 7/ Windows 10 operating system while rebooting the device?

As you are unable to boot the operating system, this issue might have occurred when the boot files are missing or corrupted.

I suggest you re-built the boot rec by following the below commands and check if it helps.
You will have to use Windows 10/7 installation media to follow the steps to boot into Recovery Environment and try to rebuild BCD.

Step 1: I suggest you to create an installation media for
operating system using the media creation tool

If system boots to Windows 10:
Installing Windows 10 using the media creation tool

If system boots to Windows 7: Download Windows 7 Disc Images (ISO Files)

Step 2: After preparing the installation media, insert it hard reboot the device and follow the below:

• Boot into Windows Recovery Environment using the Windows 10/7 installation media.
• Click on Repair your computer.
  
• Click on Troubleshoot and in the Advanced options.
• Select Command Prompt. Type the following commands into the prompt and press Enter key after each command.

• bootrec /fixmbr

• 
  bootrec /fixboot
  
• 
  bootrec /scanos
  
• 
  bootrec /rebuildbcd
  

5. Restart the computer.

NOTE: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting
from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.

Hope it helps. Reply to the post with an updated status of booting the operating system for further assistance.

Thank you.