Windows 10: Optical Drive shows in Device Manager but does not function.

Discus and support Optical Drive shows in Device Manager but does not function. in Windows 10 Drivers and Hardware to solve the problem; Hi, I installed Windows 10 as an upgrade the other night and am enjoying it so far. Everything seems fine except one problem - my optical drive... Discussion in 'Windows 10 Drivers and Hardware' started by mattking1984, Aug 3, 2015.

  1. MATTKING1984
    mattking1984 Win User

    Optical Drive shows in Device Manager but does not function.


    Hi,

    I installed Windows 10 as an upgrade the other night and am enjoying it so far. Everything seems fine except one problem - my optical drive isn't working! I don't use it that often so only noticed when i needed to burn a cd for a friend.

    In Device Manager it is listed under "Other devices" with a question mark on the icon. Have deleted it and done a scan for hardware changes, and also tried "update driver" - no joy. Screenshots below. Any ideas? I notice several other people have been having this problem


    Optical Drive shows in Device Manager but does not function. [​IMG]

    Optical Drive shows in Device Manager but does not function. [​IMG]

    Optical Drive shows in Device Manager but does not function. [​IMG]


    Thanks

    Matt

    :)
     
    mattking1984, Aug 3, 2015
    #1
  2. SLANCE310
    slance310 Win User

    Unable to detect DVD disc after installing Windows 10

    Hi,

    Do you have two separate drives... a CD drive and a CD\DVD drive ?

    There are sometimes issues with optical drives when upgrading to Win 8, 8.1, and 10...

    But normally the entire does not function, not just the DVD part... That's what confuses me a bit.

    Does the drive(s) show up in This PC and Device Manager ?

    If this is a single drive for both CD and DVD, it is possible that the DVD function has failed... There are other possibilities though.

    BTW... Do you have any type of bootable DVD media you could try to boot with...

    Just to see if it will ?
     
    slance310, Aug 3, 2015
    #2
  3. BRIAN TILLMAN [MVP-OUTLOOK]
    Brian Tillman [MVP-Outlook] Win User
    How do you Open the Disc Tray?

    Every optical drive I've seen always has a hardware button you can press to open the door. However, if File Explorer doesn't show the drive, you may have a connection or driver issue. If you open Device Manager, does it show?
     
    Brian Tillman [MVP-Outlook], Aug 3, 2015
    #3
Thema:

Optical Drive shows in Device Manager but does not function.

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