Windows 10: optical drive won't play dvd....

my laptop, widows 10, will not play my new dvd's. I'm very disappointed-need help....

:)

 

Windows DVD Player installed in Windows 10 but not recognizing DVD to play

Hi,

Thank you for posting your query on Microsoft Community.

The DVD Player app only supports the following:

a. DVDs from a file backup is not supported, the app currently only plays DVD movies on optical discs.

b. The App will only play DVD's not Blu-ray discs.

If you satisfy both the categories, I would suggest you follow the steps below and see if it helps:

Update DVD/CD-ROM drives from Device Manager.

• 
  Press Windows key + R key. Type "devmgmt.msc" and click Enter.
  
• 
  Expand the DVD/CD-ROM drives.
  
• 
  Double-click on the DVD/CD-ROM drive.
  
• 
  In Properties, go to Drivers Tab and click on Update.
  

If this does not work you might have to Uninstall and then reinstall your drivers in compatibility mode.

Follow the steps to uninstall and reinstall the driver.

• 
  Press Windows key + R key. Type "devmgmt.msc" and click Enter.
  
• 
  Expand the DVD/CD-ROM drives.
  
• 
  Double-click on the DVD/CD-ROM drive.
  
• 
  In Properties, go to Drivers Tab and click on Uninstall.
  
• 
  Reinstall your audio driver from Manufacturer's Website in Compatibility mode.
  
• 
  Restart your system
  

Hope this helps. Please respond if you have further related queries.

Regards,

 

Optical Drive (CD/DVD) not detected by Windows 10

I know this has been asked in the community many times already by others, and i have tried all of those fixes. Nothing works for me. My laptop is a new Lenovo e560. The cd/dvd drive is detected in the BIOS - can even boot with another bootable DVD.

Steps already tried:

• LowerFilters & UpperFilters strings removed from under registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} and rebooted the laptop.

• Added Controller0 key under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi\ and added a DWORD
  EnumDevice1 with value 1, and rebooted the laptop.

• In Device Manager, clicked View->Show Hidden Objects, expanded the
  DVD/CDROM Devices and uninstalled my DVD drive from the list. It never got detected or installed after a reboot - it's gone now, cannot see it anymore.

• In Device Manager, expanded IDE ATA/ATAPI Controllers. But the only thing here is
  Intel 6th Generation Core Processor Family Platform I/O SATA AHCI controller. There is nothing else there - no ATA Channel 0 or ATA Channel 1 (things that have been suggested to be deleted on other posts regarding this issue). So I uninstalled
  the SATA AHCI controller and rebooted. It just reinstalled it automatically. But no CD/DVD drive yet.

• In Device Manager, scanned for new hardware.

• And yes, I already ran the Hardware Troubleshooter.

I've gotten these above steps from the following posts:

• [FIX] Optical Drives (CD/DVD) Icon Not Showing in My Computer Window - AskVG
  
• Windows 10 DVD Drive missing
  

Those helped a lot of people (try those first if you are having the same issue). But as you can guess none of those steps helped me, hence creation of this post.

 

Play CD and DVD