Windows 10: Option to log in with passkey from "iPhone, iPad or Android device QR code“ is missing

Discus and support Option to log in with passkey from "iPhone, iPad or Android device QR code“ is missing in Windows 10 Software and Apps to solve the problem; Hello everyone, I have a problem with Windows 11, some computers do not show me the Android or iPad option as a passkey and others simply do not show... Discussion in 'Windows 10 Software and Apps' started by IVATOR, Feb 28, 2025.

  1. IVATOR
    IVATOR Win User

    Option to log in with passkey from "iPhone, iPad or Android device QR code“ is missing


    Hello everyone, I have a problem with Windows 11, some computers do not show me the Android or iPad option as a passkey and others simply do not show me the code, I have checked the logs and the only thing I have is this event but honestly I do not know if it is related, any idea where I can st

    :)
     
    IVATOR, Feb 28, 2025
    #1
  2. JANINNHO
    Janinnho Win User

    Option to log in with passkey from "iPhone, iPad or Android device (QR code)“ is missing

    As you can see in this support article (https://learn.microsoft.com/en-us/windows/security/identity-protection/passkeys/?tabs=windows), in the "Sign in with your passkey" menu there should be the following options: "This Windows device", "iPhone, iPad or Android device" and Security key (I can't test the "Linked device" option because I don't have an Android device).

    However the option "iPhone, iPad or Android device (Sign in with QR code)“ is not displayed for me.

    Have already tried it on two Windows 11 Devices (Build: 22621.2428).

    Anybody have any idea what could be the reason for this.

    Problem is Edge and Chrome use these native Windows passkey windows, and there is currently no way to sign in with my on iPhone saved passkeys.
     
    Janinnho, Feb 28, 2025
    #2
  3. EMILYS726
    EmilyS726 Win User
    Disable "iPhone, iPad, or Android device" option for Passkey Sign-in

    Ok, so it is not that you already have that set up and have scanned the QR code using your mobile device, but you've been using security key instead, and now this pop up creates an extra step for you, because you have to click the security key option manually, is that right?

    In that case, then no, the website will not be listed in the passkey section. And also there's no way to default the security key over the passkey. I am afraid this is something that will have to go to Feedback hub (Windows +F).
     
    EmilyS726, Feb 28, 2025
    #3
  4. ROB KOCH
    Rob Koch Win User

    Option to log in with passkey from "iPhone, iPad or Android device QR code“ is missing

    Rob Koch, Feb 28, 2025
    #4
Thema:

Option to log in with passkey from "iPhone, iPad or Android device QR code“ is missing

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