Windows 10: optional update constantly showing up

I just clean installed the windows 10 pro for the 2nd time but this same optional update keeps on showing up. The driver is already installed but is not showing up in the driver manager. I have an hp envy 15 notebook pc.








:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

Explorer.exe crashing constantly

Hi Sophie,

There are several reasons why you've experienced the issue. If all the troubleshooting steps you found did not help, try disabling the Show recently used folders in Quick access and set Open file Explore to this PC. To do so, follow the steps below:

• Open File Explorer.
• On the View tab, select Options drop-down arrow.
• Choose Change folder and search options.
• On General tab, click the drop-down arrow beside Open File Explorer to and select
  This PC.

We also suggest clearing File Explorer in history.

Update us with the outcome so we can provide further assistance.

 

Display driver not supporting and device manager not showing Display adapter option

Hi Maheen,

Thank you for posting in Microsoft Community.

This issue could have occurred due to these reasons:

• Incorrect settings.
• Corrupt or outdated display driver.

Try the steps listed here and check if it helps:

Method 1:

I suggest you to download and install all the available Windows Updates including Optional Updates. Check if it helps.

Method 2:

If the issue persists, i suggest you to uninstall and re-install latest display driver from the computer manufacturer website and check if it helps.

Step 1: Uninstall display driver.

• Right-click on the Start Button and click on
  Device manager.
• Double-click on Display Adapters to expand.
• Right-click on the display adapter driver that is listed and select properties.
• In the window opened, click on drivers tab.
• In the drivers tab, Click on Uninstall option.

Now restart your computer and check, if the problem persists try step 2.

Step 2:

Re-install display driver from the manufacturer website.

Let us know if the issue is resolved or if you need further assistance, we will be glad to help.