Windows 10: Optional Updates closes/crashes the Settings window in Win 11 Pro

Settings>Windows Update>Advanced Options>Optional Updates. As soon as I click on Optional Updates the Settings window closes/crashes. This happens everytime. I can access Optional Updates by using Search within the Settings window typing the word optional and the dropdown offers View Optional Updates. I shouldn't have to do this. I reported this thru the feedback hub but has anyone else experienced this?Windows 11 Pro Version 21H2 OS build 22000.376 Windows Feature Experience Pack 1000.22000.376.0

:)

 

Internet Explorer 11 as well as Edge in Windows 10 crashes

Hi,



Thanks for posting your query on Microsoft community.



I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

Step 1: Windows 10 has a built-in troubleshooter to check and fix issues with Internet Explorer. I would suggest you to run this troubleshooter to check if the issue is
with your Explorer.

Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Internet Explorer performance troubleshooter.
  

And also refer the link below and check if it helps.

http://windows.microsoft.com/en-in/internet-explorer/ie-crashes-stops-working#ie=ie-11



Step 2: I suggest you to reset the Internet Explorer and check if it helps.

Refer the below article and check if it helps.

http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-11

Reset Internet explorer disclaimer:

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer
Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.



Step 3: Clear caches and cookies

• 
  Open Microsoft EDGE.
  
• 
  After that click on (…) “More action” option which is visible at top right side of the browser and you will see “Settings” option.
  
• 
  Under “Settings” scroll down and you will see a button “Choose what to clear” under “Clear browsing data” option.
  
• 
  Once you click on this option you will see list of feature, Select Cached data and file.
  
• 
  Here you need to check the option you want to clear and click “Clear” button.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

IE 11 in Win 10 pro non-responsive

I just resolved issue with IE 11 in Windows 10 pro x64 bit 1709 buildDell e6430 16GB RAM I-7 processorWhile all other browsers were running without issues IE 11 was not responding. Since it would immediately crash after launch I was not able to get to tools tab and do any setting changes. Have tried various options from forums suggestions but non worked. Finally I gave a shot to last option I could come up with that would not involve resetting OS (IE 11 is part of Win 10 OS).1. Open control panel from search bar2. Go to Programs and open Turn Windows features on or off3. Uncheck Internet Explorer 114. Disregard warning and click YES5. Reboot computer6. Repeat steps 1 and 2 and check Internet Explorer 11 box.7. Disregard warning if comes up and click YES8. Reboot machine 9. Open internet explorer Internet explorer was functioning for me and I was able to go tools tab and disable add-ons During the reset I disable temporary Symantec Endpoint enterprise security software, just in case) but I don't think that was necessary. If these steps solved your problem please check box with YES.
Thank you and good luck

 

IE 11 not working

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.



I suggest you to follow the steps below and check if it helps.

Windows 10 has a built-in troubleshooter to check and fix issues with Internet Explorer. I would suggest you to run this troubleshooter to check if the issue is with your Explorer.

Refer these steps:

• Press Windows key +X, select Control panel

• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Internet Explorer performance troubleshooter

And also refer the link below and check if it helps.

http://windows.microsoft.com/en-in/internet-explorer/ie-crashes-stops-working#ie=ie-11

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.