Windows 10: Options screen in memory diagnostics not working

Discus and support Options screen in memory diagnostics not working in Windows 10 Software and Apps to solve the problem; I have brought up Memory Diagnostics upon reboot of my computer. F1 was recognized and brought me to the Options screen. At that point the only thing... Discussion in 'Windows 10 Software and Apps' started by Tom-Con, Apr 20, 2024.

  1. Tom-Con Win User

    Options screen in memory diagnostics not working


    I have brought up Memory Diagnostics upon reboot of my computer. F1 was recognized and brought me to the Options screen. At that point the only thing that works is the ESC key to end it. For instance "Standard" is selected, and "Extended" is below it. But i cannot find a way to choose "Extended". No keys on my keyboard work. The mouse moves the pointer around the screen but clicking does not select the item that the mouse is over. In essence, everything done with the keyboard or mouse is totally ignored.A small, software-keyboard diagram of a keyboard, or a "soft keyboard" i would call it op

    :)
     
    Tom-Con, Apr 20, 2024
    #1

  2. Memory diagnostic test results not found

    Hi,



    Thank you for writing to Microsoft Community Forums.



    This is very unusual that you are unable to find the results for Memory Diagnostic test.



    Usually, when the memory diagnostic is complete the results will be stored under Event Viewer. Kindly follow the steps mentioned below to access Event Viewer logs for Memory Diagnostic.



    1. Press Windows key + R. This will open
      Run. Alternatively, you can go to Start and search for Run.
    2. In Run dialog box, type eventvwr and hit enter.
    3. Now expand Windows Logs and click on
      System.


    You can use the filter or the find option in Event Viewer to check for specific logs. You can try the steps mentioned below to filter memory diagnostic results in Event Viewer.



    1. Right click on System and click on
      Find.
    2. Now type Memory Diagnostic results and click on
      Find Next


    This should pull up the results for Memory Diagnostic that you have ran.



    Let us know if there are any concerns, we will certainly assist you further.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Apr 20, 2024
    #2
  3. HP stream wont update windows 10 , not enough memory

    To further assist you, we suggest that you run the Windows Memory Diagnostic tool. Refer to the steps provided below:

    • On the Start screen, type memory.
    • Click Settings and then click the result Diagnose your computer's memory problems.
    • Select the option to run the tool.

    We also suggest you to temporarily disable the antivirus as it consumes more memory and then try to upgrade.

    Let us know how it goes.

    Regards.
     
    Stephanie Sal, Apr 20, 2024
    #3
  4. Juzar_Ali Win User

    Options screen in memory diagnostics not working

    Win10 Regsvr32.exe memory cannot be read message

    Hi,

    I suggest you to run Memory Diagnostic tool and check if it helps.

    Memory Diagnostic tool is used to detect the possible memory problems.

    Follow the below steps:


    • Type Memory Diagnostic in the search area in the task bar and select
      Windows Memory Diagnostic.

    • Select Restart now and check for problem.
    The error message that you received indicates there may be some memory issues with the system (mapping the memory).

    Meanwhile, I suggest you to run System Maintenance troubleshooter to diagnose the exact issue ( slow internet etc.).


    • Press Windows key + W.

    • Type Troubleshooter in the Search box and hit enter.

    • Select System and Security.

    • Select System Maintenance under System options.

    • Follow the on-screen instructions to run the troubleshooter.
    Hope this helps. Please get back to us if you need any further assistance.

    Thank you.
     
    Juzar_Ali, Apr 20, 2024
    #4
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Options screen in memory diagnostics not working

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