Windows 10: Order History missing the Product key/Install option

Discus and support Order History missing the Product key/Install option in Windows 10 Software and Apps to solve the problem; I ordered 2 copies of the Windows 10 Home download edition from Microsoft's website and I understand Microsoft does not have any record of the product... Discussion in 'Windows 10 Software and Apps' started by James Daw, Sep 24, 2022.

  1. James Daw Win User

    Order History missing the Product key/Install option


    I ordered 2 copies of the Windows 10 Home download edition from Microsoft's website and I understand Microsoft does not have any record of the product keys, nor do they offer refunds on that type of order.The instructions given by Microsoft to retrieve those keys is:Go to Order History, find Windows 10, and then select Product key/Install.Select Copy to copy the key, and then select Install.Select Download tool now, and follow the instructions.A wizard will help you through the steps to install. You can install Windows 10 on a PC or a Mac.The prob

    :)
     
    James Daw, Sep 24, 2022
    #1
  2. psergee Win User

    Windows key is missing in orders history.

    Yeah, I checked this page. I acidentally removed the e-mail with product key. So, I tried to follow "You can find out if you purchased from Microsoft in your Microsoft account Order history.". But I cannot find product key there. Previously it was there under product "Install" link. But this link is missing now. Where can I find the key in order history? Or make the store to re-send the email with the key again Order History missing the Product key/Install option :)

    Thank you
     
    psergee, Sep 24, 2022
    #2
  3. PatKing2 Win User
    Product Key not on Order Page

    I ordered an upgrade from Windows 10 Home to Pro recently. The upgrade occurred automagically, but I now have no product key. I spent some time and went to my account, finding the order and selecting it. Microsoft support under "Product Key" says to

    Go to Order history, find ,
    and then select Product key/Install

    I looked at the order summary and detail on Order History. There was no Product Key. Much appreciate some help.


     
    PatKing2, Sep 24, 2022
    #3
  4. Order History missing the Product key/Install option

    Product Key in Microsoft Order History

    Hello,

    I purchased Windows 10 Home from Microsoft awhile back and I used to be able to access the product key from order history. However, when I log into my order history all it tells me is how I payed for it. Should I be looking in a different place now? I need the product key for a fresh Windows 11 install.

    Thanks in advance,

    Lee
     
    Seckinger2, Sep 24, 2022
    #4
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Order History missing the Product key/Install option

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