Windows 10: OrganiZen quasi-virus still blocks 2nd monitor

On my Desktop I had the 'lock to grid' option off, but now switched it to on. Instead, it got busy with a mysterious program "organiZen". Which swept all my icons away. I found them in a folder off screen, far away. I managed to put them back, one by one. Then I deleted the program.
I thought that was the end.
But not fully, apparently. There was one crazy problem left:

I can no longer use two screens! The 'extend screens' option is crippled: I can use my laptop screen only -- or switch to the external monitor only. But cannot get both! One is always left blank!

So then tried this via the Intel HD Graphics Control Panel. Same result: it detects both monitors but you always end up with one screen blank.
Also, a Rclick on Graphics Properties shows a folder 'Organizen' on its list despite my deleting it earlier! And I cannot even delete this entry!

I have run out of ideas! Do you have any, please?

:)

 

Dual monitor issue - every window on app on 2nd monitor opens on 1st monitor

Help! I am running 2 apps simultaneously, one on the primary monitor and one on the 2nd monitor. The app on the primary monitor is fine. The problem I'm having is that the app on the 2nd monitor does not work on there. It will not stay there or operate
there. It opens on the primary monitor. That part is no big deal because I just drag it to the 2nd monitor. However, every time I click to view a new page, the new page opens on the primary monitor, completely blocking my view of the primary monitor. When
the app is open on the 2nd monitor, why does each page click on it open up on the 2nd monitor? Why does it keep opening up on the primary monitor? It is very frustrating and counter productive to drag every single page/window back to the 2nd monitor. I
might as well not have a 2nd monitor!! What can I do to keep this from happening? It completely negates having a 2nd monitor if each page click within the app won't stay there! Any help is welcome. I'm using Windows 10.

 

Intel(R) HD Graphics 4000 not working

I do not believe that Intel HD 4000 driver is your current problem with second monitor. If you can see video on your Toshiba monitor now than Intel driver is working. Your Toshiba pc may have had old Intel driver version before windows update.

Now problem with getting video on 2nd monitor.

From what I can tell you may be running some kind of web service to your Samsung monitor. If you got an windows update to Toshiba pc and than video to 2nd monitor stopped working you could try uninstalling your eclipse software and than re-installing it.
Also if you are using 3rd party anti-virus you need to disable/uninstall it before changing eclipse software. If your recent windows update was from W10 Anniversary version to Creators version than you had your W10 OS registry changed. If there is 3rd party
anti-virus software involved than it could be blocking eclipse functions.

 

Remarkable: I tried for a day or so to fix this problem. Then right after posting my message here, I fiddled around again. And somehow, the second monitor came back!
And I don't even know why!
However, that stray menu item of OrganiZen is still lurking. It seems to be 'only' an ad to properly install it. But it makes me uneasy. So it would be good to delete it!

 

Hi.
Glad your monitor situation is resolved. See? You only have to post here and everything is great. *Wink

All kidding aside, you might want to try running ADWCleaner to see if that doesn't help ferret the junk out.
Downloads - AdwCleaner - ToolsLib

.

 

Simrick: Thank you for your response. Well I'm a member of CSI (Skeptics organization) so I must reject your cunning theory about cause and effect! But I went ahead with your ADWCleaner program. Unfortunately, it downloaded ok, though I was surprised it was only 3.9Mb. But then I could not get it to execute! Maybe I need ADWCleanerFixerUpper.exe....

 

*chuckle

Yes, it's a small, but powerful program. It won't run? *Confused I've only seen this happen on badly infected systems.

Do you have Malwarebytes Antimalware on the system? Can you run that?
Malwarebytes Anti-Malware Download
Download version 2.2. Select the free version, update the definitions, select Custom Scan, Configure Scan, be sure the box for rootkits is checked, and then scan your entire C drive.

 

To Simrick: Thank you again. I followed your instruction about malwarebytes. I had run this yesterday before writing to this site. It had found about 600 hits. Which were all the product of the OrganiZen intrusion. I deleted them.
Now I ran malwarebytes again. With a tiny update of the program. And with your advice to include the rootkits check.
Well, the result was zero hits. Good news, bad news. But not very bad. I will live with it ok. And Nothing Can Go Wrong...

 

Good on the MBAM "nothing found".

Run JRT
Junkware Removal Tool Download

Open an admin comand prompt, or admin powershell and enter
Code: sfc /scannow[/quote] We're looking for "no integrity violations found".

Then run an ESET Online Scan.
Free Virus Scan | Online Virus Scan from ESET ESET
Select Scan Now.

If ESET comes back clean and the sfc-scannow is good, then perhaps an in-place repair will fix things.

 

Simrick: Thank you again. I followed your suggestions.
-The JRT program ran for over an hour, but found just one clearly unrelated naughty file.
The ESET program then took 2h30m and did not find any integrity violations.

So I guess that's all that can be done. The lingering result is just cosmetic -- so far.

Thank you yet again.
-

 

Welcome.
If need be, we can perform an in-place repair. Just let us know. Otherwise, go ahead and mark the thread as solved. If you find we need to work on this more, you can always mark it as unsolved, and we can continue on. Cheers!