Windows 10: :Ost my 5.1 sound with an update months ago

Lost my 5.1 sound with an update

:)

 

Update Windows 10 after 5 months in storage?

Hi Nitram,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand your concern about installing the latest updates on your device.

Do let us know the following to assist you better:

• Which were the updates you found to be installed on youe device?
• Did you check if those update are already installed under View installed updates?
• What exactly do you mean by: "My PC has been in storage for 5 months"?

Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to check if those updates are already installed:

Follow:

• Right click on the Start button and select Programs and Features.
• Click on View installed updates.
  

Step 2: Disable anti-virus software.

NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install
other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

If the issue still persists, I suggest you to uninstall the anti-virus software.

Step 3: I suggest you to
run Windows Update troubleshooter.

Windows Update troubleshooter resolves problems that prevents you from updating windows.

Steps:

• Press Windows + X, click on Control Panel, select
  Category and then select Large or Small icons.
• Click on Troubleshooting and click on
  View all in the left pane.
• Select Windows Update to run the Windows Update Troubleshooter
  and follow the on-screen instructions.

Hope it helps. Try the above and get back to us with an updated status of this issue for further assistance.

 

I got no sound microsoft or horrible sound

Hi Roger,

Thank you for contacting Microsoft Community.

In order to help you better, could you please confirm a couple of things.

• What happens exactly when you try to play the sound?
• Are you getting any error message?
• Have you installed all the pending Windows updates?

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to follow below steps and check.

Step 1: I suggest you to install all the latest pending Windows updates as below and check if it helps.

• Go to “settings” and click on “update and security”.
• Under tab “Windows update”, click on the icon “check for updates”.
• Then once you find the pending updates install it and check.

Step 2: I suggest you to follow the steps from the below article and check if it helps.

Fix sound problems

http://windows.microsoft.com/en-in/windows-10/fix-sound-problems#v1h=tab01

Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue