Windows 10: Other users trying to login without an MS account

After clicking other user, windows will not allow a basic windows account with a username and password that was set up under manage to log in. It insists on an email and PIN. How can I get around this.

:)

 

Cannot Login with New User Account in Windows 10

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue

• 
  What exactly happens when you try to login with new user account?
  
• 
  Are you getting any error message?
  
• 
  Since when are you facing this issue?
  

I suggest you to Enable
the built in Administrator account in Windows 10, and then try to create new user account and check if it helps.

I suggest you to refer the steps below and check if it helps

• 
  Press Windows+ X, select
  Command Prompt, and then click Run as Administrator.
  
• 
  When you are prompted by User Account Control, click Continue.
  
• 
  At the command prompt, type net user administrator /active: yes, and then press Enter.
  
• 
  Type net user administrator
  <Password>, and then press Enter.
  
  Note In this command, <Password> represents the actual password that you want to set for the administrator account.
  
• 
  Type exit, and then press Enter.
  
• 
  Log off the current user account. And login and check whether your able to login to windows or not.
  

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.

 

Login not accepted for my MS Account

Let me explain, again, what I have experienced:

• I use my MS account to unlock this computer. No problem doing that
• I attempted to use other apps requiring the MS login, like Outlook, or even this forum, and it would not accept the very same credentials I used to unlock the computer
• I used my wife's MS account to login to this forum so that I could seek help
• I have tried resetting my MS account twice, and that did not work either.

I would appreciate suggestions OTHER than wha I have already tried

 

Windows 10 start up user account

Hi Jim,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing with log-in user account, we will help you to resolve this issue.

Kindly provide us with the following information to assist you better:

• How many user accounts are there on your computer?
• Is your computer connect to Domain?
• Were you able to see your another user account on start-up screen?

If you are able to see another user account on start-up screen, I suggest you to login through that account and enable the built-in admin account.

After enabling the built-in admin account you can login through that account and delete the default account.

Step 1: Steps to enable built-in admin account

Try to login to your temporary user account, enable built in administrator.

• • Press Windows + X key together on your desktop screen.
  • Click on Command Prompt (admin) to open Command Prompt.
    
  • Type the following command and hit Enter:

net user administrator /active: yes (Check for the spaces)

4. Now log off from the current user and try to login to the administrator account that is enabled.

Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.

Step 2: Steps to delete the account:

• 
  Login with the built-in administrator account.
  
• 
  Press “Windows key + X" from the keyboard and click on
  Search icon.
  
• 
  Type Control Panel in the search box, click on “User accounts” and on
  "Manage another account"
  
• 
  Click the on the default account you want to delete and Delete.
  

Hope it helps. Kindly get back with the status of the issue, we will be happy to help you.