Windows 10: 'out of paper' message

The printer keeps saying it is out of paper but it isn't. It wont print.

:)

 

Cannot find scanned paper

Hi Roger,

Thank you for posting your query on Microsoft Community.

I understand that you are facing issues with Windows 10. I apologize for the inconvenience caused to you.

The issue could occur if printer driver is corrupt or it is not installed properly.

To assist you better, please provide us the below information:

• Are you getting any error message?
• What is the make and model of the computer?
• When you say that "I scanned a paper but cannot find where", are you able to scan the paper using the scanner?

I suggest you to refer to the steps provided in the below Microsoft Help Article about troubleshooting on printer related issues and check if it helps.

Fix printer problems:

http://windows.microsoft.com/en-us/windows-10/fix-printer-problems

Reply to us with the information, so that we can assist you better.

Let us know if you need any further assistance on Windows related issues and we will be glad to help.

 

removing out of paper error message from Printer software

Hello,

Thank you for getting in touch with Microsoft Community.

As you are getting an error message that your printer is out of papers even if it’s not. Don’t worry, we are here to assist you.

I suggest you to follow the methods provided below and check if it helps. First, let’s run the hardware troubleshooter on your computer and check if it resolves the issue.

Method 1: I would suggest you to run
Printer troubleshooter and check. Please follow these steps:

a. Type troubleshooting in the search box on taskbar.

b. Click troubleshooting in the search results.

c. Click "View all" and then click "Printer".

d. Click "Next" and follow on-screen instructions.

If the issue still persists, let’s update the drivers on your computer and check if it helps.

Method 2:

• 
  Press Windows logo + X Key.
  
• 
  Select Device manager.
  
• 
  Right click on the printer device in device manager.
  
• 
  Click on Update driver software.
  

Also follow the steps from the below link and check:

Fix printer problems

Hope it helps. Do let us know the status of the issue. If you need further assistance, get back to us. We will be glad to assist you.

Thank you.

 

How can I print a Half Sheet (5.5 x 8.5 inch) paper in Excel Office 365

Hi MarshaTravis,



Thank you for posting your question in the Microsoft Community.



I would suggest you to follow the below steps, to print a Half Sheet paper in Excel.

1. Open the Excel Spreadsheet.
   
2. Go to File, click on Print.
   
3. Under the Print Settings, select the option "Custom Scaling".
   
4. Then select the option "Custom Scaling Options".
   
5. Under Page tab, select the option "Adjust to:" Change the value to 50%.
   
6. Click OK, and try to print the Excel paper.
   

Hope it helps,

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