Windows 10: Outlook 2013 Error 0x800CCC13 Cannot connect to the network

Discus and support Outlook 2013 Error 0x800CCC13 Cannot connect to the network in Browsers and Email to solve the problem; Since upgrading to Windows 10 I cannot send email from Outlook 2013. Mail stays in the Outbox, and I get: Error 0x800CCC13 Cannot connect to the... Discussion in 'Browsers and Email' started by nigelmercier, Jul 29, 2015.

  1. Outlook 2013 Error 0x800CCC13 Cannot connect to the network


    Since upgrading to Windows 10 I cannot send email from Outlook 2013. Mail stays in the Outbox, and I get: Error 0x800CCC13 Cannot connect to the network

    • I've run ScanPST and fixed some errors
    • Tried starting Outlook in Safe Mode (Run | Outlook /safe)
    • Turned off Windows Firewall
    Still can't send.

    However, doing a test Send and Receive from the Outlook Account Settings did work.

    :)
     
    nigelmercier, Jul 29, 2015
    #1

  2. Windows 10 upgrade / Outlook SMTP not working

    Hello

    - I am referring to the Outlook application

    - Outlook 2013

    - Error: Task <email address> - Sending' reported error (0x800CCC13): 'Cannot connect to the network. Verify your network connection or modem.'

    Thanks

    Neil
     
    Neil Turley, Jul 29, 2015
    #2
  3. I have upgraded to Windows 10 and now we are unable to send emails.

    I'm having a similar problem. I have recently upgraded to windows 10, I'm using Outlook 2013. A bunch of emails are sat in my outbox with different email accounts. This is the error:

    Task *** Email address is removed for privacy *** - Sending' reported error (0x800CCC13) : 'Cannot connect to the network. Verify your network connection or modem.'

    I've opened and closed outlook several times, restarted my computer and applied the latest windows 10 updates. It's still the same.

    The emails work fine from my mobile phone.
     
    Robert SEO, Jul 29, 2015
    #3
  4. Outlook 2013 Error 0x800CCC13 Cannot connect to the network

    Does this help?

    Taken from > Sending reported error - 0x800CCC13. Cannnot connect to the network. - Microsoft Community
     
    Windows Sniper, Jul 29, 2015
    #4
  5. Thanks, but I'd looked at that.

    I even deleted my Outlook Profile, although I then restored it from a registry export.
     
    nigelmercier, Jul 29, 2015
    #5
  6. Have you tried setting up the profile from scratch?

    It may not be able to connect due to authentication which is stored incorrectly within the registry?
     
    Windows Sniper, Jul 29, 2015
    #6
  7. Just fixed the error!!!

    Try this command from an elevated command prompt (administrator)

    type - SFC /scannow

    It fixed some corrupt files from the install and emails now send!
     
    stuart3380, Jul 29, 2015
    #7
  8. Outlook 2013 Error 0x800CCC13 Cannot connect to the network

    Yes, just tried that *Sad
     
    nigelmercier, Jul 29, 2015
    #8
  9. I have the same problem having upgraded last night.

     
    Rachelfree, Jul 29, 2015
    #9
  10. Stuart3380 - I´d like to try that to see if it works for me, but not too techy, so could you tell me how I send an elevated prompt? where I go to do this? Thank you!

     
    Rachelfree, Jul 29, 2015
    #10
  11. In the search bar type CMD you will now see command prompt. Right click and run as administrator. the type the entry and press enter and let the scan run
     
    stuart3380, Jul 29, 2015
    #11
  12. Thanks Stuart3380, just tried that and it says I must be an administrator running a console session in order to use the sfc utility. This is my personal laptop, so do I somehow need to log in as the administrator (Thanks so much for your help by the way! *Smile )

     
    Rachelfree, Jul 29, 2015
    #12
  13. Outlook 2013 Error 0x800CCC13 Cannot connect to the network

    Actually, I´ve just checked and I am the Administrator - any suggestions?
     
    Rachelfree, Jul 29, 2015
    #13
  14. Did you right click the Command programme and click run as Administrator? As it is your own laptop and if you are the only user you are the administrator.
     
    stuart3380, Jul 29, 2015
    #14
  15. Hi Nigel,

    Can you confirm if running the SFC /Scannow command works to remove this issue please?
     
    Windows Sniper, Jul 29, 2015
    #15
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Outlook 2013 Error 0x800CCC13 Cannot connect to the network

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