Windows 10: OUTLOOK 365 does not send or receive emails

Discus and support OUTLOOK 365 does not send or receive emails in Browsers and Email to solve the problem; I installed Win 10 today and everything works so far. Except Outlook 365. I open it and go to send and receive email but I get the following error:... Discussion in 'Browsers and Email' started by hockeypuck, Aug 8, 2015.

  1. OUTLOOK 365 does not send or receive emails


    I installed Win 10 today and everything works so far. Except Outlook 365. I open it and go to send and receive email but I get the following error: :error 0x800cc1a Your server does not support the encryption type you have specified. try changing the encryption method. Contact your ISP for assistance". I contacted them and they had no idea why nor had any other trouble calls with the win 10 install. I have accomplished one time the SFC/scannow with negative results. any help would be appreciated

    **SOLVED** After much research, I found that the ports assigned for incoming were set at 995, which the default for email is port 110. steps to solve were opening outlook, 1. clicking on file tab, 2. in info tab select account and social network settings, 3. select account settings, 4. select current email profile, 5. select change, 6. select more settings bottom right in window, 7. select the advanced tab (internet email settings), 8. select port 110 as incoming or select default tab, 9. close all and restart, open outlook and click send receive button and mail showed be receive and send.

    :)
     
    hockeypuck, Aug 8, 2015
    #1
  2. PBR1949 Win User

    Microsoft Home 365 Outlook for Andriod

    I am using Office 365 Home on my PC and have down loaded same onto my Samsung Galaxy S6. Using Outlook it sends emails but does not receive them. Whilst my old Google Email app is still working fine. Uninstalled the Google Email app and still Outlook not
    receiving emails but does send. Also it has not downloaded all my emails presently sitting in Google Email. I am using the standard Samsun Galaxy S6 I have not downloaded Windows 10 onto my phone, is this necessary? What could by wrong?

    Rgds

    Paul
     
    PBR1949, Aug 8, 2015
    #2
  3. redac1 Win User
    can't send or receive emails in outlook

    I cannot send or receive emails with Outlook on my computer with Windows 8.1 and firefox. I can use my outlook email just fine on other computers with windows 8.1 and firefox. I have reinstalled firefox on my computer. I can use the account button on
    outlook and modify settings. When I click on New in order to send I get a screen with a little rotating circle of dots that goes on forever.
     
    redac1, Aug 8, 2015
    #3
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OUTLOOK 365 does not send or receive emails

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