Windows 10: Outlook and Family Safety permission troubleshooting.

I am trying to give my child access to Windows Outlook on our Asus Vivobook, that had access and runs Microsoft Family Safety. Recently Outlook updated and now I can't give them access. The request goes to MS Family Safety, I approve and then it refuses to open and it states you need permission. This just goes on and on. I tried to open Outlook on the browser and the installed app the exact same thing happens on either. Please assist.

:)

 

Family safety 'ask for permission' error

Hi,

For us to effectively assist you, kindly provide us the information we need below:

• To isolate the issue, does this happen on other browsers as well?
• Have you tried to clear the cache of the browser you're trying to use?
• To confirm, kindly tell us how exactly have you turned off Family Safety?

We would suggest checking the other setting pages from the main family page to turn off family settings to possibly resolve this issue. kindly refer to this link

Turn off family settings in WIndows 10 for the steps that you can follow to disable family settings.

Hope this helps and if you have any other questions, don't hesitate to post back.

Regards.

 

Unable to block youtube using family safety

Hi,

Thank you for updating with the status of the issue and apologies for the delay in responding.

This issue could have occurred due to these reasons:

• 
  Incorrect Family Safety settings.
  
• 
  Web filtering is not setup correctly.
  

Remove and try to re-add the site in the block list and check.

Try the steps listed here:

Method 1:

I suggest you to refer the article and check if you have setup web filtering correctly or not.

How do I prevent my child from seeing certain websites or chatting online?

http://windows.microsoft.com/en-US/...afety-child-kid-protect-filter-sites-chat-faq

Method 2:

If the issue persists, I suggest you to refresh Family Safety filter and check if it helps.

How do I refresh the Family Safety Filter?

http://windows.microsoft.com/en-US/windows-live/family-safety-filter-faq

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

Thank You.