Windows 10: Outlook mail for AOL/Verizon is not working

Discus and support Outlook mail for AOL/Verizon is not working in Windows 10 Software and Apps to solve the problem; I have two computers, one in Michigan and one in Florida. I just got back to Florida today and tried to start up outlook and it says it cannot connect... Discussion in 'Windows 10 Software and Apps' started by sholomsanders, Nov 8, 2023.

  1. Outlook mail for AOL/Verizon is not working


    I have two computers, one in Michigan and one in Florida. I just got back to Florida today and tried to start up outlook and it says it cannot connect to the folder. I tried to generate a new password for Outlook. Not sure where to copy it to. When I try to repair the folder in outlook, I change the server for incoming and outgoing to be aol.com and not yahoo,mail.com. So where am I supposed to copy the generated one time password?

    :)
     
    sholomsanders, Nov 8, 2023
    #1
  2. clam1952 Win User

    Outlook and Verizon Mail on AOL

    AOL has merged with Yahoo now both belong to Oath. My rarely used AOL mail however is working OK with IMAP on Thunderbird so must be just Verizon related.

    All AOL based Email, that's AOL, AOLUK, Aim, Compuserve, Netscape and Verizon now goes through mx-aol.mail.gm0.yahoodns.net: Which is probably why it keeps throwing up the Yahoo stuff?
     
    clam1952, Nov 8, 2023
    #2
  3. IRQtheCat Win User
    Outlook and Verizon Mail on AOL

    Sometime back Verizon gave their e-mail operations to AOL. All has been working well until earlier this week when suddenly the IMAP folders would not sync. Checking online, all that could be found was to reset the IMAP settings in Outlook. After doing this multiple times, uninstalled/reinstalled Office 365. Seems Outlook wants to go to Yahoo servers instead of AOL. Using manual repair, attempts to change them to AOL were not successful, kept reverting back to AOL.
    I contacted AOL, response was to reset the IMAP settings, which I've done many times.
    Finally in a web search I found two threads in answers.microsoft.com about others with the same issues. AOL was giving them the run around as well.
    Finally I got another response from AOL:
    "Good Day,

    Thank you for getting back to us.

    Based on the information provided, please note that you can encounter this situation due to the recent updates made to our website.

    Unfortunately, at the moment, there is no option available that allows to make any changes to the specific settings.

    Given the situation, you have the option to install and use the AOL App or you can access your account, by going to mail.aol.com.

    We hope this information will be of use. Please let us know if we may assist you in the future.

    Best regards,

    George
    AOL Email Support Specialist"

    Obviously AOL has no intention of resolving this issue. Not good news for Outlook users.

    For those interested the threads I'm following are:

    https://answers.microsoft.com/en-us/...b2ab069?auth=1

    https://answers.microsoft.com/en-us/...f-61e92e87a9bb
     
    IRQtheCat, Nov 8, 2023
    #3
  4. BgRdWlf31 Win User

    Outlook mail for AOL/Verizon is not working

    Verizon/AOL e-mail setup for Windows Mail app and Outlook

    Someone has combined my December 5th and December 6th posts to make it all the more confusing.

    The key to resolving aol/verizon e-mail setup issues is to log in to aol.com with your last usable aol/verizon e-mail password, go down to generate password, type in what you need the password for [ie. OUTLOOK], hit generate password, save that password and then when you go back to Advanced Setup to set up your OUTLOOK e-mail, paste (or type in) that generated password.Do all the other set up settings, etc and finish.

    NOTE: That "generated password" only works for the specific e-mail [ie. "OUTLOOK"] that you generated the password for. For, like, WINDOWS 11 MAIL APP, you need to go back, log in to AOL.com with your old password, go to GENERATE PASSWORD, type[Windows 11 MAIL] and "generate password" for that e-mail app too. Then go to Advanced Setup and follow the steps, putting this password where needed!
     
    BgRdWlf31, Nov 8, 2023
    #4
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Outlook mail for AOL/Verizon is not working

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