Windows 10: Outlook not recognizing default app for .jpg files.

Discus and support Outlook not recognizing default app for .jpg files. in Windows 10 Network and Sharing to solve the problem; Hello, I have a coworker who has .jpg files emailed to him on a regular bases and whenever he has to open one up, he is prompted with the default app... Discussion in 'Windows 10 Network and Sharing' started by Brian_AKB, Mar 3, 2020.

  1. BRIAN_AKB
    Brian_AKB Win User

    Outlook not recognizing default app for .jpg files.


    Hello,


    I have a coworker who has .jpg files emailed to him on a regular bases and whenever he has to open one up, he is prompted with the default app popup each time he goes to open a new .jpg.


    It's set to default to windows photo reader and it will work everywhere else EXCEPT when using outlook.


    Any insight or suggestions would be greatly appreciated.


    Thank you,


    Brian


    Moved from: Outlook / Windows 10 / Office 2016

    :)
     
    Brian_AKB, Mar 3, 2020
    #1
  2. VICTEK
    Victek Win User

    Problem with Outlook 2016 not remembering default PDF app choice

    Thanks for the suggestion. I wonder though if the issue actually has anything to do with the Adobe Reader? When I first observed the problem Edge was showing as the default PDF reader in Outlook's drop down list. It was possible to select Adobe Reader from the list, but even though we put a check in the box for Outlook to remember the choice it didn't. After setting the Adobe Reader as the default in Control Panel/Default Programs/ the icon on PDF files changed to the Adobe Reader icon and it replaced Edge as the first app in Outlook's drop down list, however Outlook continues to ask and doesn't save the choice.

    One thing I wanted to try was repairing Microsoft Office, but strangely there is no entry in Programs and Features. I wonder if there's a way to run the repair from the command line?
     
    Victek, Mar 3, 2020
    #2
  3. NEWTEKIE1
    newtekie1 Win User
    Outlook PST File Problem

    That is exactly what I was going to suggest. Export everything to another PST file, delete the old(or rather move it out of the default folder) and replace it with the new PST file that you exported.
     
    newtekie1, Mar 3, 2020
    #3
  4. SIGURD
    Sigurd Win User

    Outlook not recognizing default app for .jpg files.

    Opening a .MSG file created by Outlook 365

    Because the apps I had tried and the one I had installed, appeared on the list of possible Apps in the list for opening MSG files, I thought that repairing Outlook might work. So I tried the repair option as Sheltieuk had suggested. When I then tried Start – Defaults afterwards and looked to see what was available to open MSG files, Outlook had appeared on the list! Selected that and it worked.

    For once I have posed not only a question but an answer!!
     
    Sigurd, Mar 3, 2020
    #4
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Outlook not recognizing default app for .jpg files.

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